Job summary: The senior it business systems analyst helps client areas achieve their objectives by serving as a resource across functional boundaries and business areas in the analysis of business and user needs, application of technology solutionsSenior it business systems analysts lead the integration of multiyear projects with the highest levels of risk, complexity, budget dollars and impact to the businessProvides consultation to define and achieve objectives, identify risk and implement technology solutionsConducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutionsProvides input into cost estimations and project plansSupports user acceptance testing, documentation/reporting, and production supportThe senior it business systems analyst possesses extensive knowledge of assigned business area(s) operations and the it systems/applications usedMay participate on an agile development teamAssigned to complex projects, systems, or initiativesSenior it business systems analysts lead efforts, oversee work results, provide training, and serve as a mentor for other it business systems analysts.
Provides oversight as well as serves as the functional and technical lead during development, implementation, and testing of highly complex projects Drives business architecture design (including business process), capability roadmap development and strategy development for the domain Responsible for leading/facilitating business requirements gathering and determining technical impacts Acts as the design lead working with development lead/technical architect to layout technical designReviews and clarifies user stories and user acceptance criteria with the stakeholders to support design Assumes the role of product owner as necessary Leads the development of system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training Develops an extensive understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit Leads the production of detailed functional requirements and/or user stories, including non-functional requirements Provides oversight for the development of user acceptance criteria, test plans and test casesOversees functional/user testing (user acceptance testing) and accountable for user sign-off of changes Oversees the monitoring of system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions– operational readiness, implementation/warranty support, production support, project analytics and reporting
Required work experience: 5+ years related work experienceExperience details: application development and/or systems analysis role
Required education: Related bachelor’s degree or additional related equivalent work experience it related field
Additional required qualifications:
Experience in pega bpm or any bpm technologies Experience in building future state business process design Experience in facilitating/leading business process flows with senior it & business leaders Thorough knowledge of information technology fields and computer systems Demonstrated organizational, analytical, and interpersonal skills Strong understanding of integration points of assigned business/systems and processes Proven leadership abilities including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness Proficient in requirements gathering methodologies and the sdlc Understanding of a variety of architecture standards and ability to apply them in their design work Ability to communicate highly complex technical information clearly and articulately for all levels and audiences Ability to adapt to a rapidly changing environment High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy. Extensive knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system. Experience in applying research methodology to business solutions. Knowledge of systems development concepts and methods Experience with business requirements and business process analysis to ensure it solutions meet the business needs Experience managing multiple priorities and ability to facilitate adoption of changing priorities Thorough industry knowledge in related business area and understanding of impact on the organization. Demonstrated negotiation skills and ability to build relationships. Excellent communication skills including ability to explain complex technical concepts in a clear and concise manner to audiences with diverse knowledge base.
Pega bpm certification Any crm technology certifications Experience using agile methodology Health care industry related experience
General physical demands:
Sedentary work: exerting up to 10 pounds of force occasionally to move objectsJobs are sedentary if traversing activities are required only occasionally. We are an equal opportunity/protected veteran/disabled employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.
Sr IT Business Systems Analyst
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