Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.
We are driven by a passion to transform contact centers into customer engagement centers of excellenceSince 2001, five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.
The five9 digital marketing team is looking for a mid-level web ux designer to join us in shaping the future of five9.com and taking our digital presence to another levelWe`re looking for someone with a healthy mix of ui design and ux know-how to help create, craft, and bring new ideas for new website and groundbreaking user experiences to lifeYour role will help us to understand the right balance on our digital properties of brand, design, and business outcomes.
This is a great growth opportunity as you`ll work on mobile, web, and desktop, and have creative input to create the experience from our core product web application and bring it to life on our digital properties.
This position is based in san francisco with occasional days in our headquarters in san ramon, caThis is a hybrid remote position and in-office days are determined by department leadership.
Work with a highly collaborative, engaged, and effective group - internal stakeholders, product owners, and developers - to design and prototype the most impactful improvements to our existing, new, and yet to be discovered experiences from product to website.
Help explore innovative, relevant, and highly effective digital experiences and solutions for site enhancements to improve the customer experience.
Translate business and technical requirements into designs that are visually enticing, engaging, and effective.
Translate wireframes and whiteboard sketches into high-fidelity mockups.
Design ui assets for native mobile and web apps.
Brainstorm ideas for ui/ux, iterate often.
Design multiple projects on parallel timelines.
5+ years related experience in designing website and brand identities, and web layouts for desktop and mobile.
Strong interpersonal and communication skills and the ability to demonstrate a love and passion for everything design and art related.
Have a strong understanding of the latest design tools, concepts, and technologies.
Ability to identify overarching web design issues and opportunities and implement effective solutions.
Proficient in photoshop, invisionapp, figma, sketch, or similar design applications.
Knowledge and experience utilizing `framer` interactive design tool is not required, but is a plus.
Proven ability to showcase high quality designs and/or portfolio.
Interpreting storyboards and crafting an effective story / user journey.
Must be a self-starter, highly motivated, possess awesome organizational skills, with the ability to turn on a dime, think through problems to come up with innovative solutions and deliver against very tight deadlines while keeping a keen eye on detail and accuracy.
Energetic, resourceful, driven, creative.
Degree in graphic design field or proven equivalent.
What`s the team like? small but mighty! we`re a collaborative, thoughtful, and experienced digital marketing team within a fast paced cultureAlways learning, communicating, and having fun along the way.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skillsThe more inclusive we are, the better we areFive9 is an equal opportunity employer.
Our headquarters are located in the beautiful bishop ranch business park in san ramon, ca.
Posted 30+ days ago