Job details
Job type full-time
Full job description
Sales order fulfillment specialist - remote join our sales order management team, who are vital to the sales/order deliverables to our casino customers across the countryThis sales order fulfillment specialist role is part of our gaming operations team, who supports our sales executives by preparing technical proposals and reviewing all incoming order activity for accuracyThis role is fast-paced and requires the extensive ability to multitask, think outside the box for solutions and to understand and prioritize requests as they ariseSuccessful candidates must have a minimum of 2-3 years of prior customer service skills and prospective candidates with extensive order management experience.
Awarded `top workplace` for 2022 in the entire usa and in 2021 by las vegas review-journal & austin american-statesman - you`ll see why!
What will you be doing?
Manage the organization’s customer relationship management (crm) system; develops processes to automate crm tracking and sales solutions.
Manage incoming sales inquiries from the sales executives and coordinates sales documentation, including price/ship quotes.
Maintain internal team dashboards, revenue goals, and forecasting for management.
Collaborate with cross-functional teams in maintaining customer account information, reconciling commission reports, reviewing distributor inventory and margins, and coordinating parts deliverables.
Assist with customer requests for product marketing information and/or compliance regulatory certifications.
Maintain sales collateral library, including quarterly specials, customer documents, and sales sheets.
Skills, knowledge, & expertise
Qualifications
The candidate must have a minimum of 3 years of prior customer service skills.
Advanced proficiency in microsoft office applications, especially word and excel, with the ability to read and design complex spreadsheets.
Experience using a crm system, salesforce preferred.
Nice to have`s:
Extensive order management experience, gaming industry preferred.
Demonstrated proficiency using tools, including agile, nav, and jira.
Demonstrated ability to create presentations and written communications.
Job benefits
Work remotely, but still be part of a collaborative team!
11 company holidays and enjoy discretionary time off - no `banking` hours before you can take a day offSimply enter the request when you need it, as you need it!
Great employee benefits package, including medical, dental, vision, std, ltd, 401k with match, life insurance, adoption assistance, pet insurance, legal insurance, gym reimbursement, and more!
Awarded `top workplace` for 2022 in the entire usa and in 2021 by las vegas review-journal & austin american-statesman - you`ll see why!
Everi corporate hq is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparencyWe are proud to be the gaming industry’s single-source provider of financial technology, loyalty solutions, games, and intelligence solutionsLet’s go!
Everi is an equal opportunity employerAll qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** for all external staffing agencies **
Everi does not accept agency submittalsPlease do not forward resumes to our executive team, management team, or any current everi employee for review without proper approvalEveri is not responsible for any fees related to unsolicited resumes
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About everi
We believe in the values of collaboration, integrity, inclusion, excellence, and fun!
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