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Position description
Energy market analyst
Business unit sales / solution engineering
Region north america
Reports to vice president, solution engineering, north america
Direct reports n/a
About energy exemplar
Energy exemplar is the global market leader in the technology of optimization-based energy market simulation.
Our software suite, headlined by plexos and aurora, is used across every region of the world for a wide range
Of applications, from short-term analysis to long-term planning studies.
Driven by the frenetic pace of advancements in computing technology and mathematical algorithms, our
People continually think of novel approaches and more realistic simulations that enhance decision making,
Create market opportunities that benefit us all and enable utilities and regulatory aurhorities to become smarter,
More energy efficient and profitable.
Energy exemplar continues to ‘push the envelope’, being first-to-market with the latest advanes in mathematical
Programming and energy market simulation theory, as it strives to offer the most comprehensive simulation
Software to its customer baseDevelopment continues to be headquartered in adelaide, south australia, led
By glenn drayton and backed by a team with expertise in software development, operations research,
Economics, mathematics, statistics, and electrical engineering.
Our core values
Customer success
Solve the problems that matter
Deliver solutions that drive outcomes
Customers’ success drives our business success.
One global team
A place where everyone can do their best work
Passionate about making a positive impact
Collaborate, communicate and act as one team
Integrity & ownership
Take ownership and be accountable for outcomes
Value spirited debate then align behind decisions
Operate at the highest standards
Innovation excellence
Frontrunners – relentlessly pursuing innovation and excellence
Foster idea generation at all levels
Create the future by pushing the boundaries of today
About the role
As a member of the north america solution engineering team, the energy market analyst will be responsible for
Engaging directly with both potential and existing clients to increase sales and ensure existing clients are well
ServicedThe analyst will also assist senior members of the team in managing implementation projects and
Building datasets.
The energy market analyst will work closely with the vice president, solution engineering and the sales team to
Achieve common goalsSuccess will be measured based upon the successful completion of implementation
Projects and meeting technical requirements when performing salesThis role works in close collaboration with
For official use only uncontrolled when printed or downloaded
Position description energy exemplar
A team of technical subject matter experts and software developersThe position is supported by strong training,
Coaching and mentoring and provides opportunity for professional growth and career advancement.
Successful candidates will be high energy, intelligent, outgoing, professional, driven and able to multi-task in a
Dynamic and often changing environmentRequired will be humility, honesty, integrity, ability to work
Independently, and significant industry based technical knowledge.
Key accountabilities and duties
Technical sales • commercially apply advanced knowledge of plexos and aurora for new
Client demonstrations.
Identify the needs for plexos and aurora within clients’ organisations and
Promote the uses of plexos and aurora.
Travel as required to to support company goals.
Prepare proof of concepts and tender documents.
Technically assist potential clients during the trial.
Technical support • provide training to existing and prospective customers using plexos and
Aurora (advanced and customised).
Research and assist in formulating white papers, webinars and demonstrations
To market plexos and aurora.
Implementation • assist project managers in technical projects, including data input and
Support modification, documentation and model tuning.
Engage with clients to improve their modelling capabilities.
Troubleshoot possible dataset issues and liaise with development team.
Learning and • learn plexos and aurora software to an advanced level.
Development • maintain a high level of energy / power market knowledge, news, trends and
Industry developments.
Required knowledge, skills and experience
Knowledge and skills
Foundational knowledge of power generation, transmission and utilities industry desired essential
Strong interpersonal presence and skills - demonstrated ability to build rapport essential
Proficient with corporate productivity and web presentation tools essential
Excellent verbal and written communications skills essential
Strong listening and presentation skills essential
Ability to multi-task, prioritize, and manage time effectively essential
Experience working with salesforce.com or similar crm desirable
Self-driven, results-orientated with a positive outlook and a focus on quality essential
Sense of urgency for goal achievement essential
Strong desire for personal and career advancement essential
Education and experience
Bachelor’s degree in applied mathematics, engineering, economics, operations research or essential
Similar degree – ideally with specialisation in power systems.
2 to 4 years of experience in the energy industry with a strong understanding of energy economics essential
And market fundamentals or master’s degree in a related field.
Knowledge of plexos or aurora or other mathematically based optimisation tools desirable
Energy technology industry experience desirable
Above all, to be successful in this role the successful candidate will have:
For official use only uncontrolled when printed or downloaded
Position description energy exemplar
An undeniable passion for customer service – must be committed to providing exceptional customer
Service and enhancing the overall experience of our customers in every interaction.
Outstanding attention to detail – must have excellent attention to detail when analysing data and
Preparing / issuing reports for customers.
An analytical mind – must have the ability to effectively analyse data and identify patterns / trends
Across situations that are not obviously related, and to identify key or underlying issues in complex
Situations.
A strategic mind – must have the ability to think strategically, conceptually, imaginateively,
Systematically and opportunistically.
Initiative – must be proactive and have the ability to initiative actions based on own interpretation or
Understanding of varying situations.
Patience - governments and energy organizations can move very slow, very fast and everything in
BetweenYou will have to accommodate varying levels of commitment and timing and not push a
Situation that requires patience.
Emotional intelligence - you need to feel the customers situation, problems, sense of urgency, energy.
Resilience and tenacity – successful candidates will be willing to work under pressure in a dynamic
Environment.
Curiosity - we are looking for someone who is a lifelong learnerWe want someone who is naturally
Curious and passionate about learning.
Excellent communication - spoken and written communications skills are tremendously important in this
RoleYou will need to be an excellent communicator to be successful in this role.
Flexibility - comfort with change and working in a sometimes uncertain environment will be key.
Key stakeholder relationships
This role works collaboratively with all energy exemplar staff, particularly:
You will collaborate with the sales team to present and demonstrate energy exemplar’s products to key
Individuals from companies including but not limited to senior managers and executives.
You will interact directly with potential clients and comppaborate to build concept models, provide training
And advise on modelling techniques.
You will work closely with the product development teams to resolve technical issues and generate product
Development stories as a result of client casesYou will also provide assistance in qa testing new product
Releases.
You will interact directly with the existing client base, providing answer to technical support questions relating
To the product properties, settings and featuresYou will provide troubleshooting and general modelling
Advance and guidance to clients and ensure licenses are activated and re-activated in a timely and correct
Manner.
You will assist account management with retention calls and visits with clients.
For official use only uncontrolled when printed or downloaded
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Posted 30+ days ago
