Executive / Officer - Industrial Engineering (Word Study)
Jafferjee Brothers Exports (Pvt) Ltd
Job type full-time
Full job description
Who we are
Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spiritsOur customers trust us to be a part of their lives – their celebrations, parties, dinners and quiet nights at homeWe are there when it matters - committed to life’s moments and the people who create themWe partner with the best retail stores in over 1300 cities across north america to serve up the best buying experienceDrizly offers a huge selection and competitive pricing with a side of personalized contentThat is what we doWho we are is a different story.
We are more than just another tech companyThere is an intellectual curiosity that occurs at drizlyWe have a desire to question, to understand, to figure it outBottom line, we solve itWe value not just the truth but the process to get to the truth, to deliberate, decide and then actMost importantly, we careWe care about our customerWe care about our companyWe care about our teamThere will be long days and incredible challenges.
We are blazing a trail in an industry that hasn’t changed in nearly a century, and that doesn’t scare us (well, not all the time) -and even when it does, it doesn’t stop us, it energizes us.
Do you see yourself here? read on.
Who you are
You have led the intersection of data and strategic decision makingYou understand what’s required for a balanced partnership and authentic idea sharing, rooted in concise, productive, and effective communication across the data science and analytics team.
You have been the analytic backbone of customer experience/success, sales/account management, or other e-commerce support functions beforeYou have supported any/all of these teams before and know what’s needed to build towards the futureYou will incorporate diverse 3rd party data sets (salesforce, zendesk, humanity, zenefits) with drizly internal dataYou are comfortable working closely with cx, product, and engineering on the roadmap of process, tools and automationsYou are familiar with sales processes, cx agent workflow and post-order process + issues, and excited to learn how the various functions of an e-commerce organization coexist and provide a seamless experience for both our customers and retailers.
What the role is
The business intelligence analyst provides critical insights to internal partners to drive strategic and tactical decisions across multiple areas of the businessIn addition, the bi analyst will play a role in architecting both drizly's data flows and reportingA successful candidate will have strong business and technical acumen, as well as great problem solving, communication, and leadership skillsFor example, the pandemic has required us to think about the future of cx product + cx engineering resourcesWe are currently cx capacity constrained for the first time and cx capacity is keeping drizly from growingThe value of a 1% improvement to the cx tools or process is 4x more meaningful than it was two months agoWe need to invest in the analytic firepower and bandwidth to identify those improvements.
Please note: this role can be performed remotely anywhere in the united states with the exception of colorado.
In this role you will:
Partner with internal customers (e.g., marketing, sales/am, retail, customer service) to develop analyses that lead to measurable insights that accelerate growth
Prioritize and develop team activities, working collaboratively on data needs with multi-functional groups
Build data flows to support rapidly growing reporting and visualization efforts
Work with several large and sophisticated sql databases
Educate stakeholders and drive best practices for a team of analysts
Know the numbers behind the business inside and out; serve as the subject matter expert for all internal stakeholders
The other stuff:
One-on-one professional coaching with an external expert
Health, dental and vision insurance
Flexible vacation policy
You do you.
Drizly is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Before you apply...
We ask that you please remove all identifying information from your resume before you upload it on the next page in an effort to help us remove unconscious bias from our resume review processDrizly is committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practicesIdentifying information includes your name, photos, linkedin url, email address and more.