Sales operations manager
Drift is the revenue acceleration platform that uses conversational marketing and conversational sales to help companies grow revenue and increase customer lifetime value, fasterMore than 50,000 businesses use drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their termsOur mission is to use conversations to make business buying frictionless, more enjoyable, and more human.
About the role/ about the team:
Drift’s sales operations team is a key partner in the hypergrowth of our sales organizationOur mission is to build a consistently high-achieving, understood, and predictable revenue engine.
If you are a positive, curious and motivated person who likes a fast-paced environment, enjoys problem-solving, and has the urge to improve processes on an ongoing basis, you will enjoy being a member of the drift sales operations team.
What you will be doing on the sales ops team:
Partnering with sales leadership to run our various business units, forecasting and reporting against our goals, and identifying strategic insights to improve our business
Building and executing our go-to-market motions, and shaping the day-in-the-life of a sales rep at drift
Architecting and instrumenting our sales tech stack to fit into a customer journey that puts the customer first
Producing routine and ad-hoc sales reporting and data deep dives for all of our key business units
In one month, you’ll:
Go through extensive company-wide training on drift’s industry, offerings, and customers
Meet with sales and operations leaders to understand current states of their businesses, and start to identify areas for improvement
Learn all key components of our go-to-market strategy, and our key funnel metrics
Begin to attend and participate in key sales operations routines
By month 3, you’ll:
Deepen relationships with sales leaders
Participate and start to take an ownership role of key sales operations routines/cadences
Start to take ownership of specific functions within our go-to-market
Familiarize yourself with the day-in-the-life and tech stack of the drift sales rep
Identify gaps or inefficiencies in our customer journey – where are things falling through the cracks? where can we reduce friction?
By month 6, you’ll:
Own key functions of our go-to-market strategy and sales tech stack
Translate any inefficiencies or gaps you have observed into actions to address them
Plan, execute, and measure specific sales strategies and campaigns in conjunction with sales leaders
About you and what type of skills you’ll need:
2-4 years experience in sales operations or revenue operations
Experience in key sales tech stack systems like salesforce, outreach, clari, cpq, gong, etc.
You are a self-starter with a voracious appetite to learn and grow
You are able to translate complex data into simple insights, and communicate them effectively
You are methodical in your routine and pride yourself in the accuracy of your work
You are curious - you want to be the person who solves the problem
You are well spoken and your written and verbal communication is clear
You can adapt to rapidly-changing environments and work with cross-functional teams
You have a genuine interest in sales, sales methodology, and building the new way businesses buy from businesses
Drift is committed to being an equal opportunity employer.
We know that applying for a new job can be intimidatingBut guess what? at drift, there is no such thing as an “ideal candidate.” we believe in the power of teamwork - and in the desire to learn something new every dayWe believe in hiring people, not just skillsTake it from our ceo.
If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with usWe need your unique perspective for our continued innovation and successWe’re looking forward to learning more about you!
Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting processIf you need any assistance or accommodations due to a disability, please let us know at firstname.lastname@example.org