Quality Controls Assistants / Trainees (Male)
Jafferjee Brothers Exports (Pvt) Ltd
Salary $35,000 - $40,000 a year job type full-time number of hires for this role 1
High school or equivalent (preferred)
Full job description
Curai health is an early-stage startup with a mission to provide the world's best healthcare to everyoneWe're building a patient-facing service using a unique hybrid of world-class artificial intelligence combined with dedicated human practitioners to improve quality and lower the cost and friction of accessing health care.
As a team, we strive to stay curious, build a high-performance and inclusive work environment, and empower one anotherThese behaviors are reflected in our company values.
We are looking for an outgoing self-starter who is able to coordinate cross-functionally and optimize patient workflows in order to make physicians more efficient and to improve the quality of care on our platform.
In this role you will:
Participate in all clinic efforts to achieve benchmarks set for the excellence of care
Demonstrate consistent excellent customer service
Safeguard the privacy and protected health information of patients
Care coordination: coordinate sourcing of medical and integrative medicine specialists (nutritionists, physical therapists, behavioral health specialists, fitness facilities/ resources)
Follow up with patients to assist in finding referral resources by zip code/ city closest to the patient
Facilitate appointment scheduling with specialists
Send out patient dietary and fitness plans
Follow up with patients to ensure that labs have been done
Create and send patient work notes as coordinated by providers
Provide general medical information and patient education
Respond efficiently to pharmacy requests stating we do not prescribe automatic refills and reaching out to patients with such requests to ask that they visit the platform; process prior authorizations on a case by case basis
Ensure and document that appropriate education/fact sheets are provided to patients
Discuss patients’ social support and coordinate with physician to offer additional resources (talk lines, websites, community resources)
High school diploma, ged, or equivalent certification
Certification as medical assistant
Minimum 2 years of customer service or related experience preferred.
Family planning experience preferred.
Demonstrated ability to perform work accurately with attention to detail
Excellent verbal and written communications skills
Ability to work independently with minimal supervision yet maintain team level participation
Ability to take initiative and prioritize in a fast-paced work environment
Data-driven, decision-making mentality and sound business judgment through strong analytical thinking and experimentation
Comfortable dealing with uncertainty in a constantly-changing work environment
Excellent organizational skills
Ability to add to our already strong culture of candor with empathy
We offer competitive compensation, and the ability to leave your footprint in the early stages of a company that will change the worldWe are a remote-first company located in palo alto, in the heart of silicon valleyIf you’re interested, email us!
In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran statusWe are committed to building a diverse and inclusive environment at curai health.
Job type: full-time
Pay: $35,000.00 - $40,000.00 per year
Paid time off
Professional development assistance
Monday to friday
Company is remote first
High school or equivalent (preferred)
Only full-time employees eligible
Remote interview process