What we do
Currently operating in 60+ countries and processing up to 7 million transactions a day, Coda Payments (https://www.codapayments.com/
) helps game developers and publishers like Riot Games, Tencent, Garena, EA, Moonton, and other leading digital content providers to monetize their products in places where credit and debit cards aren’t widely used. We establish partnerships with a wide range of alternative payment channel operators who make it possible for customers to pay in other ways: paying cash at retail, using a mobile wallet, making a bank transfer, or redeeming a prepaid card.
Coda also allows publishers to accept payments through these various methods on their own website or at our gaming e-commerce site - codashop.com
About Coda Technology
At Coda, we operate a high-volume payments and e-commerce business, and we’re expanding rapidly. We need to build high-scale, distributed systems that can gracefully handle massive spikes in traffic. We also have an ambitious feature roadmap, so using state of the art tools to automate our development lifecycle is crucial to moving fast. We believe in autonomous teams, and we use modern technologies and the latest in cloud infrastructure.
Most importantly, we hire great people and empower them to drive Coda’s technology and products forward. We believe that the best ideas can come from everyone, so we encourage taking ownership and maintain a culture of servant leadership that allows engineers to drive features.
Working at Coda
Life at Coda is fast-paced, challenging, and fun. As a rapidly growing global company, we’re always looking to step up and adapt to changes quickly; there is never a dull day at Coda.
We make things happen in the most impactful and effective manner. If you are always eager to initiate new ideas, hungry to contribute more, derive satisfaction from team wins rather than individual ones, and value integrity, you will fit perfectly into the Coda team!
About the Role
We are looking for a Support Engineer to lead our newly formed Support Team and support our growing numbers of publishers. You will operate as Level 1 support with our publishers across the globe and work directly with our publishers and their technical teams. You will create an impact by improving their ability to accept payments and further grow our businesses together. You will also have the opportunity to work closely with internal teams such as Publishers Partnership, Product, Engineering and Customer Support.
We are expanding our Support Engineering team. One of our company’s core values is “We are laser-focused on our customers’ needs” and we are constantly improving the outstanding quality of support that we provide to our publishers. Our main objective is to grow and nurture our team who will be responsible for all of our publishers' ever-growing needs.
We are an equal opportunity employer and do not discriminate based on gender, race, age, religion, disability, or other local protected class. We are committed to cultivating an inclusive environment for all employees, and we welcome the diversity that you will bring!
If you are looking for a rapid-growth environment and great teams to work with, you should apply now.
We are sorry to inform you that only shortlisted candidates will be notified as we may be overwhelmed by the number of applicants coming into our system; hence if you do not get a reply from us - don’t give up on us just yet!