Job type full-time
Full job description
Since 1992, ciena has been driven by a relentless pursuit of network innovationWe believe in a network that grows smarter, more agile, and more responsive every dayThis means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by ciena technologiesCiena makes your social / entertainment / business existence real.
Customer-facing sales engineer focused on a specific service provider accountPerform technical tasks (lab trials & product demonstrations), including written proposals (rfps), network designs and providing accurate quotes with bill of materialsMust be able to effectively communicate solutions to customers, resellers and work cohesively with sales teams and other internal ciena departments.
Essential duties and responsibilities
Perform network and applications engineering for multiple ciena products
Complete complex network designs for customer application of ciena networking products
Proficient in use of ciena network design and modeling tools
Consult with potential and current customers on application of ciena products for next generation architectures
Prepare quotations and assist in proposal preparation for ciena products & upgrading actual design.
Provide product and technical expertise to support sales efforts of ciena products
Prepare complex design and applications presentations
Interface with sales group and product management/marketing to develop and/or propose product enhancements to meet customer requirements
Gain understanding of salesforce/cpq (crm)
30-50% travel required
Position to support a named account in the eastern time zone
Technical expertise in data networking including understanding of ip, ethernet and other data networking protocols
Detailed technical knowledge of fiber optic transmission systems (especially otn, sdh, wdm).
Telecommunication networks, network management, & sdn (mdso / nfv).
Excellent verbal and written communications skills
Excellent presentation skills
Understanding of telecommunications, storage and data communications network architectures
Demonstrate working technical knowledge of dwdm, ethernet, storage networking (fibre channel, ficon) sonet/sdh, software defined networking, network functions virtualization, ip/mpls, encryption, wan optimization, firewall, virtual routing and virtualization
Multi-tasking: able to handle multiple tasks with minimal supervision
Motivated technical individual that desires to work on application of advanced optical, ethernet and storage networking architectures
The ability to demonstrate experience in technical sales activities
Ability to understand customer needs and use technical expertise to develop customer solution
Ability to develop customer relationships and work well with customers
Technical degree; bsee or relevant experience
3-5 years telecommunication industry experience
Prior experience as a contributor on a sales account team
Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcomeWe attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our successOur culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: customer first, integrity, velocity, innovation, and outstanding people.
Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purposeWe trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the worldWith ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundariesUnlock your potential at ciena!
Being you @ ciena
As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globallyCiena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable lawWe do not tolerate any form of discriminationCiena is also committed to compliance with all fair employment practices regarding citizenship and immigration statusIf contacted in relation to a job opportunity, you should advise ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.
We do not charge any fee for employment and the same applies to the recruitment partners we work withAdditionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposesWe request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending ciena’s interview process or seeking employment with us.