Private Client Account Executive
Founded in 2013, San Francisco-based Chairish is the leading online marketplace for exceptional home furnishings. Our mission is to inspire and foster the joy of creative expression through home decorating.
The Chairish marketplace connects millions of design lovers to over 10,000 sellers, creating newfound business for sophisticated brands, unique makers, remarkable artists, esteemed vintage and antique dealers as well as private collectors. We are leading the luxury home furnishings industry into the digital future.
Our leadership team includes veteran technology entrepreneurs who’ve created the biggest global travel brands alongside celebrated fashion and design industry executives. Chairish has earned widespread recognition from leaders in the home design space. Architectural Digest named Chairish the #1 “can’t live without decorating app” that “will change the way you shop for furniture online.” Entrepreneur lists Chairish as one of “best entrepreneurial companies in America,” and IAB recently named Chairish a Brand to Watch in 2020”.POSITION OVERVIEW
Chairish Inc. is looking for a Private Client Account Executive to manage and nurture a subset of defined accounts. In this position, you will focus on intercepting the buying process to create an elevated experience with new and returning clients to increase conversion and satisfaction with the Chairish brand. You will act as the main point of contact for all of their buying needs. It is our goal to create an easy and delightful shopping experience for our VIP buyers, which subsequently will grow our customer base and revenue. You’ll partner with key members of our sales, merchandising and customer support teams. Please note this position also includes quarterly bonus potential. This role is remote and will report to the VP of Sales.
Act as a dedicated point of contact to Private Clients to provide an elevated shopping experience
Effectively manage and influence a book of business through proactive and reactive outreach
Nurture relationships to create customer satisfaction while driving revenue and repeat purchases
Inform Private Clients on all of Chairish’s offerings and how to best utilize us
Collaborate with various internal teams to ensure a seamless experience throughout the entire sales process
Communicate clearly and set proper expectations both internally and externally
Effectively handle unique projects and purchasing needs
Meet and/or surpass Gross Product Sales goals for your territory on a quarterly basis
Your Experience & Skills
Experience in Sales, Account Management or Business Development
Proven track record of meeting and exceeding quota and other KPIs
Familiarity with CRM systems
Knowledge of home design is a plus
Preference given to candidates with experience supporting an e-Commerce marketplace - including product lines, pricing, delivery times & methods - and to candidates who have prior luxury sales experience
Understand the competitive landscape to best position Chairish in the market
Ability to multitask and work well in a self-directed, fast-paced environment
Demonstrated ability to influence external decision makers
Proficient with web based platforms and tools such as Google Docs and Gmail
Strong time management skills
Chairish Inc. is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender identity/expression, race, religion, national origin, ethnicity, disability, sexual orientation, veteran or military status, or any other category protected under the law. We are an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. We strongly encourage applicants of all backgrounds, identities, and perspectives to apply to job positions at Chairish.
If you are interested in applying for this opportunity, please apply with your resume. All submissions will be evaluated and interviews will be conducted for those applicants who most strongly fit our needs. If you need reasonable adjustments at any point in the application or interview process, please let us know.
We offer our Chairish employees the below benefits and perks:
Health, Dental, and Vision Benefits
FSA and Commuter Benefits
Flexible remote work policy
Employee discount program
Paid maternity + family leave
Short term disability and life insurance
No Phone Calls
No Agencies or Recruiters