Job type full-time
Full job description
Position title : senior o365 admin â€“ messaging focus
What we need :
Cetera is seeking a senior messaging engineer/system adminWith experience managing enterprise office 365 and exchange environmentsResponsible for design, planning, implementation, management, and tier ii and tier iii support for the office 365 environment and surrounding systemsThis is a unique opportunity to join our team to provide operational support >> and world class << customer service >> to our << broker dealer clients>>
What you will do:
Exchange online â€“ including o365 office apps.
Onedrive for business
Skype for business online
Azure active directory responsible for performing office 365 migrations for external customers
Quest ondemand migration manager (qod)
Document changes to the systems using change management best practices.
Troubleshoot and resolve issues with user access to cloud services.
Collaborate with other it staff, including networking, security, and data center operation teams, to facilitate effective issue resolution
Troubleshoot any issues with email flow.
Maintain a knowledge database
Ability to own, communicate and drive resolution in a timely manner to meet customer sla`s.
Ability to operate in a fast-paced, evolving environment, to appropriately prioritize tasks and keep abreast of the latest technology
What you need to have (basic qualifications- minimum 5 quantitative needs):
7-10 years of overall information technology experience
3 years of office 365 tenant administration/global administration experience
3+ years of scripting (powershell) experience
2+ years of exchange online experience
3+ years of experience in exchange on premise
1 year of microsoft teams administration
Our top performers share the following traits:
Strong troubleshooting skills
Strong customer service, verbal, and communication skills
Ability to work independently but also collaborate when needed.
What we give you in return:
Our competitive health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardshipOur retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.
About cetera financial group
Cetera financial group â® (`cetera`) is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutionsCetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions.
Through its multiple distinct firms, cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirationsAdvisor support resources offered through cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.
` cetera financial group ` refers to the network of retail independent broker-dealers encompassing, among others, cetera advisors , cetera advisor networks , cetera financial institutions, cetera financial specialists , and first allied securities .
Cetera financial group is committed to providing an equal employment opportunity for all applicants and employeesFor us, this is the only acceptable way to do businessAccordingly, all employment decisions at the cetera financial group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, u.sMilitary status, political affiliation, or any other class protected by state and/or federal law.
Agencies please note : this recruitment assignment is being managed directly by ceteraâ€™s talent acquisition teamWe will reach out to our preferred agency partners in the rare instance we require additional talent optionsYour respect for this process is appreciated.