Salary from $13 an hour job type full-time number of hires for this role 5
Cma licesne (required)
Us work authorization (required)
Emr systems: 1 year (preferred)
Microsoft excel: 1 year (preferred)
Full job description
Would you like to use your knowledge, experience, and active medical assistant license to work from home?
Centro healthcare is a leader in providing outsourced customer contact management solutions and services to a wide range of healthcare clients across the united statesOur certified medical assistant act as a virtual health coach for patients to help manage their chronic medical conditionsOur agents work from home now due to covid-19.
This position is responsible for providing care coordination services for identified patients eligible for medicare's chronic care management (ccm) servicesWorking closely with our care manager, the ccm nurse will provide outreach calls to patients enrolled in our chronic care management programThe nurse will be responsible for assessing chronic conditions via phone, medication reconciliation, reviewing and updating care plans under the direction of the physician, and coordinating with the care team to help patients meet their goalsThe nurse will be expected to reach out to all assigned patients monthly and to document all calls in the ehr to ensure compliance with the ccm program.
Use voip line to reach out to patients for their scheduled monthly health coaching call. Demonstrate excellent customer service skills by following specific scripting requirements during all telephone interactions to ensure call quality and standardization. Provide non-face-to-face assessments of patients with 2 or more chronic conditions and communicate any concerns to the provider and care team as appropriate. Document all patient calls in the ehr and help patients meet goals outlined in the provider's care plan. Provide education to patients with chronic conditions on the importance of medication compliance, diet, exercise, etc., and ensures patients are following provider instructions for upcoming visits.
Active certified medical assistant (ma)
Chronic care management: plus Demonstrate understanding of ccm services, experience preferably with the chronically ill patient population
Proficient use of microsoft word, microsoft excel, patient registries, and web-based tools and the use of an electronic health record (ehr) system
Skills and abilities:
Demonstrate knowledge of medicare ccm service programs hipaa knowledge and understandingDemonstrate strength in documenting within an ehr ability to effectively problem-solve when faced with clinical decision-making challenges. Demonstrate ability to work collaboratively and optimally with patients with serious health conditions, as well as with multidisciplinary teams of providers and caregiversDemonstrate a general understanding of managed care principles, goals, and targets.
Windows 7 pro or newer Operation system must be updated to the recent updates 4 gb ram Internet access (4 mbps or higher) Ethernet connection (cable not wifi, wireless) 2.8 ghz dual-core processor Wired noise cancellation usb headsets
You will love being a centroee! our benefits include:
Weekends and federal holidays off Convenience shift schedule from 8:30 am to 5:00 pm Paid training with opportunities for future promotion Diverse, employee-friendly working environment Medical, dental, vision, and short-term disability insurance for full-time employees. Paid time off
Job type: full-time
Pay: from $13.00 per hour
Dental insurance Health insurance Vision insurance
8 hour shift Day shift
Emr systems: 1 year (preferred) Microsoft excel: 1 year (preferred)
Cma licesne (required)
CMA Health Coach
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