Job type full-time
Full job description
From intake to outcomes, caremetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.
Job title: product manager, specialty client solutions
Reports to: chief product officer
Caremetx is seeking an experienced patient access leader to join the product organization as a solutions product managerAs product manager, you will develop the vision, strategy and roadmap playing a key role in growing revenue in the specialty segment.
In collaboration with a cross functional partnership development team, the client solutions product manager will support the growth of specialty pharmaceutical brand programs across buy and bill and sp fulfilled models.
Using your past experience in managing solutions for specialty brands, you will be required to design patient journeys that meet the objectives of specialty brandsKeys to success in this role include understanding the caremetx technology stack, working across internal product managers, business development, and operations teams and being able to effectively communicate solutions to clients.
Primary duties and responsibilities:
Analysis and validation of client’s specific requests, identify and address product gaps.
Design and present program patient journeys with cost-effective solutions with the longest possible arc of benefitRecommend solutions configuration for specialty brands based on existing caremetx capabilities.
Own the development of caremetx specialty solutions playbook and measure effectiveness of program personas.
Identify and recommend new product/platform features
Function as the voice of the specialty brand personas to internal product managers; champion changes to existing platforms that will support the needs of patients, providers, and brands in the patient journey.
Identify gaps in our product and service offering as compared to competitors in the industry and maintain a dashboard of competing providers, and lead reviews of the dashboard on a quarterly basis.
Specify and oversee the research needed to determine the needs and desires of customersDefine roadmap strategy for specialty brands and assist product managers in defining new user requirementsValidate prototypes with customers.
Document and validate business case with sales and customers including business model projections.
Analyze financial data to track revenue, unit sales, gm% and company target forecasts.
Marketing and sales enablement
Define overall value proposition and roi of clients and vertical applications of new capabilities.
Collaborate with marketing on market launch plans with internal/external announcements, company website presence, trade show demonstrations, blogs, and the development of sales tools.
Assist account executives in managing the expectations of clients through communications of status and technology decisions regarding their requests.
Assist business development team as a subject matter expert in responding to rfps.
Experience and educational requirements
Minimum 5 years of operations experience leading patient access programs within a pharmaceutical company or as a vendor.
Strong understanding of common challenges in the specialty patient journey.
Point of view on how technology can help solve patient access challenges.
Proven track record of successfully implementing new specialty programs that meet or exceed patient support program objectives.
Minimum skills, knowledge and ability requirements:
Deep knowledge of specialty pharmaceutical products from both the patient and provider perspective.
Strong understanding of patient access industry trends and drug reimbursement models.
Sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience.
Experience in presenting and communicating key concepts and ideas across all areas of the organization, and to clients and partners.
Ability to maintain a keen attention to detail, multitask and work well under pressure
Natural tendency to be curious, positive and creative.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit.
The employee must occasionally lift and/or move up to 10 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Must be flexible on schedule and hours
Some travel will be required
Caremetx considers equivalent combinations of experience and education for most jobsAll candidates who believe they possess equivalent experience and education are encouraged to apply.
At caremetx we work hard, we believe in what we do, and we want to be a company that does right by our employeesOur niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
Caremetx is an equal employment opportunity employerAll qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
Job type: full-time
Work location: multiple locations