Job details
Job type full-time
Full job description
Job description: at cable one and our family of brands, we keep our customers and associates connected to what matters mostFor our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplaceResponsible for promoting the sale of our products and services to include all of our lines of business and add-ons while providing the best customer experience possibleCustomer-focused with a passion for meeting sales targets and creating a “local” feel for prospectsOpportunity to work remotely with the ability to commute for weekly office visitsDevelops a foundational knowledge of our products and services, learns how to maximize sales through effectively transitioning inbound calls and maintaining a positive customer experienceWhat you will do to contribute to the company`s success
Commit to achieving or exceeding sales targets while interacting with customers via telephone, e-mail, or chat and other communication channels to assist with a variety of customer inquiries and selling hargray products.
Exercises sound judgment within the scope of empowerment and acts in the best
Interest of both the customer and company while committed to providing the best customer experience possible.
Promotes and recommends hargray product and services with a consultative sales technique and provides solutions to fit customer needs.
Builds relationships with customers, peers, and leaders, along with supporting the team in embracing company initiatives and direction provided.
Participates in regular training sessions to stay up-to-date on current and new products, selling techniques, and the ability to articulate local and competitive advantage.
Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Regular, consistent, and punctual attendanceMust be able to work nights and weekends, variable schedule(s), and overtime as necessary.
Achieves overall performance goals of the organization.
Performs other duties as required.
Qualifications
High school or equivalent
0-5 years of sales experience, preferably including experience in a call center, customer service, or telecommunications
Ability to read, write, and interpret written material.
Excellent interpersonal, verbal, and written communications skills
Ability to communicate orally and in written form
Ability to use general office equipment, including a computer.
The ability to sit at a workstation for a long duration using a computer and headset in a call center environment
Core competencies
Committed: values each and every customer, while working hard to keep their business and support our communities.
Helpful: delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits cable one and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group legal plan with identity theft protection
Additional perks
Tuition reimbursement (up to $5,250 on 1st year)
Free cable one services for associates who live in a serviceable area
Annual community support to various organizations across the u.s.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
We’re an award-winning organization!
2022 forbes’ “america’s best midsized employers”
Our commitment diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued successHere at cable one and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force`stronger together` is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every dayCable one and our family of brands is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire processes cable one and our family of brands is committed to keeping our associates and customers safeJob offers are contingent upon the results of background, drug screening, and reference checkOnly after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career#li-jb1
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Posted 10 days ago
