Salary $91,600 - $125,000 a year job type full-time
Full job description
Black knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycleOur deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goalsBlack knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
Job family description
Responsible for all aspects of assigned technical projectsProjects may be focused on:
The development of new or upgraded products and services
Internal information system-specific projects that may involve the development or enhancement of internal applications, technology integration, and/or infrastructure environment build-out
Delivery by service teams for outsourced solutions to external clients; or
Delivery of new or enhanced products and/or services to improve customer satisfaction through the use of technology, which may include customizations to base products to meet client requirements, system integration with other black knight or third-party products, or consulting projects and engagements.
Typically involves extensive interactions with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teamsMay work at client sites from time to time.
General duties & responsibilities
Plans and coordinates all aspects of technical projects from initiation through delivery.
Manages project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed.
Ensures requirements for internal technology projects align to operational standardsDevelops alternate requirements or document exceptions as appropriate.
Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
Identifies needed resources for projects; defines and assigns major project roles.
Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
Assigns and monitors work of project team, providing technical and analytical support and directionInterfaces with external clients or field- based employees on technical matters as needed.
Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achievedAssists with problem resolution or risk mitigation as needed.
May manage the integration of vendor/subcontractor tasks, and track and review vendor/subcontractor deliverables, if appropriate for the project.
Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations, to ensure all project targets and requirements are met.
Delivers informational and decision-seeking presentations to technical and business groups in black knight and/or in client organizations.
Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams, and complete a post-implementation review to identify areas of improvement.
May directly oversee employees assigned to manage specific projects that have a distinct beginning and endSelects, develops and evaluates personnel to ensure the efficient operation of the function.
Identifies project management coordination process gaps or areas for improvement and recommends and implements solutions.
Performs additional related duties as assigned.
A bachelor`s degree in computer science, mis, business administration or the equivalent combination of education, training, or work experienceA strong technical background is required to manage technical projects and handle competing interestsMust be in active pursuit of project management professional (pmp) certification or have the equivalent level of education and experience for the job level.
General knowledge, skills & abilities
Extensive knowledge of project management standards, processes, procedures and guidelines.
Experience in software implementations.
Knowledge of the industry project management best practices (i.e., project management body of knowledge-pmbok).
Mortgage or financial services background is preferred.
The ability to work east coast hours.
Experience working in a client facing role.
Knowledge of the industry project management best practices.
Knowledge of standards relevant to the software industry (e.g., iso, cmm, six sigma, agile).
Advanced skill in the use of project management software to manage projects.
Demonstrated skill in managing project budgets and timelines.
Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints.
Excellent analysis, problem-solving, team, conflict management and time management skills.
Excellent verbal and written communication skills.
Ability to interact effectively with executive level clients.
Ability to set clear expectations, manage team performance and build high morale among team members.
Ability to maintain confidentiality and carry out assignments that are sensitive in nature.
Project manager iii - technical
Advanced professional roleHighly skilled with extensive proficiencyMay coach and/or mentor more junior project management and support staffGenerally manages large projects (i.e., approximately 10,000 to 40,000 project hours with a team of 50 to 150 team members, an internal cost of $1,000,000 to $4,000,000, and a project duration of 6 to 12 months) of medium to high risk, high complexity, and high client and/or black knight visibilityWorks under minimal supervision on complex projectsWide latitude for independent judgmentTypically requires eight (8) or more years of work experience managing technical projects in financial services or a related industry or in a related technical field (e.g., application development, technology integration, business analysis, client technology consulting) or an equivalent combination of education and experience.
Although target pay range may vary by work location, a representative pay range is $91,600 to $125,000 eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase planEligible to participate in the discretionary annual performance bonus.
Black knight is an equal opportunity/affirmative action employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family statusOur employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighterBlack knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.