Are you an experienced hospital clinician looking to make a difference outside of direct bedside care? do you enjoy travel, teaching, and ‘get’ healthcare workflow improving technologies? does the idea of an industry role starting near ‘six figures’ excite you? if this describes you, ascom may have the perfect role for you to consider!
Objective and purpose
The clinical application specialist is responsible for providing an expert level of clinical training assistance for ascom customers as well as competent pre-sales support to the ascom sales organizationThis position will be developing, coordinating and conducting super-user and end-user training to support the commissioning of ascom systemsThe cas is responsible for providing clinical consultation and training and pre-sales support to a level of excellence.
The job holder reports to: director, clinical consulting - americas
Ideal candidate requirements
Licensed registered nurse or respiratory therapist
5+ years’ relevant hospital clinical experience (critical care preferred)
Demonstrated experience teaching/training peers on a clinical technology
Eagerness to travel up to 75% of the time (us and canada)
Some familiarization with ascom products as an end user of our mobility or alarm management tools
Skills and competencies
Good verbal communication skills-speaks fluent english and other languages depending on location and presents well
Good written communication skills-able to efficiently compose formal communication documents
Medical technology adaptor
Pc skills-microsoft office
Good customer management skills
Excellent interpersonal skills
Basic problem solving skills
Detailed oriented and customer focused
Able to work independently and have a strong social presence with team interaction
Time management, strong prioritization and organizing skills
Ability to write well-constructed reports
Solid feedback and coaching skills; ability to guide colleagues in way of working
Strong drive and commitment, detail-oriented
Independent worker with ability to perform in stressful environment and to meet deadlines
Analytical and structured personality
Strong team player with high level of interpersonal and communication skills
Demonstrated ability to appropriately communicate in keeping with the setting
Personal qualities
Key tasks and responsibilities
Incorporate quality and continuous improvement as part of overall job performance, adhering and training to ascom’s qms policies and procedures
Conduct user training at customer sites with travel time commonly approaching 75% in one month
User training on all ascom products sold in the america’s market.
Develop the organizational skills needed to consistently complete site wrap up details and paperwork within 24 business hours; this to include site reports with survey evaluation results/fsrs/expense reports completed by month end
Frequent interaction with the sales and service teams to coordinate customer training events
User training program/course developer
Provide clinical consultation to support system design, deployment and commissioning
Gain the trust and confidence of your sales team as evidenced by regular engagement with them.
Co-develop self-paced learning content
Consultation for patient monitor(mmg/cardiomax);ascom handsets
Other duties as assigned
Hiring insights
Job activity
Posted 11 days ago
