12+ years of finance experience or a related analytical field. Ba/bs degree. 10+ years of experience in claims or risk program management.
Play a leading role in operational risk improvement at amazon.com, where we have a history and tradition of leading the world in innovative technologies and servicesAmazon is seeking an experienced global claims management senior program manager to support an industry leading claims management teamThey will partner with internal and external business partners to develop, improve, and streamline global processes and procedures for the handling, administration and compliance of insured claims that will continue to scale with amazon’s growthThey will also perform risk assessments to deep dive backup plans and strategies for alternative critical systems. The position will report to senior management; within the global claims management and teamThe role will begin as an individual contributor but is expected to manage a small team over timeRoles and responsibilities may include, but are not limited to, the following: Roles and responsibilities
Develop and foster strategic relationships, working collaboratively and in partnership with internal and external stakeholders, including legal, accounting, operations, third-party administrators (tpas) actuaries and other service providers. Lead the evaluation and collection of business needs requirements to further automate and/or simplify processes for workers' compensation, auto, property and liability support for amazon.com claims management. Partner with subsidiaries, lead initiatives to develop it strategies and integration support for claims multiple management programs. Lead initiatives which will maintain controllership and robust global operating procedures within amazon, whole foods market and our support vendors. Develop a risk assessments process and implement backup plans and strategies for critical systems as needed, and provide guidance for short and long term solutions. Manage claim related data collection to develop and monitor amazon’s total cost of risk (tcor). Provide guidance to internal teams in support of tpa management claims audits to ensure compliance and accuracy. Lead and partner with internal teams to conduct rfps for claims management vendor support. Maintain a working knowledge of risk management information systems (rmis) and reporting. Collaborate on business reviews and whitepapers for internal stakeholders. Arm, cpcu, or similar designation. Well organized, detail oriented, and able to adjust to changing priorities. Computer skills, including word, excel, and powerpoint. Available for domestic and/or international travel.
Amazon is committed to a diverse and inclusive workplaceAmazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statusFor individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Global Claims Management Senior Program Manager
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