Salary $35,000 - $55,000 a year job type full-time number of hires for this role 1
P&c insurance license (required)
Full job description
Despite all the benefits working from home provides to employees, many employers are starting to require a transition back to working from the company officeBut not usJoin us and “just say no” to going back to the office! agribusiness risk underwriters (aru) is a modern company with a 100% remote workforce.
Agribusiness risk underwriters (aru) is a specialty underwriting organization, with a focus on insuring challenging farm/ag property risksAs a modern insurance organization, aru is heavily invested in technology; however, we firmly believe in the importance of excellent human-based customer service.
Aru is currently seeking an experienced licensed customer service representative to join our team and support aru brokers in producing new business accountsThe right fit for this role will have world-class customer service skills, be a very fast learner, have extremely strong organizational skills, and will demonstrate an impeccable attention to detail.
Provide expedient, top-shelf service to brokers, reinforcing aru as the preferred provider in our space.
Review new business submissions for completeness and accuracy, in accordance with company guidelinesEnter data into the company rating systemInterface with aru underwriters to produce bindable quotesCommunicate with brokers regarding underwriting decisions, quote status, declinations, and billing issues.
Maintain thorough underwriting files and follow audit and quality control protocols.
Coordinate and communicate with the company accounting department in regards to billing issues with underwriting implications.
Pursue increased poultry farm knowledge and expertise.
Master the use of aru standardized hardware, software programs, third party software, and processing procedures.
Other, as assigned.
What we require - your education, experience, and skillset:
3+ years of p&c insurance experience
Valid p&c insurance license (state does not matter)
Excellent customer service skills, with the strong ability to resolve challenging situations with a patient and calm demeanor
Exceptional personal organization,time-management, and record-keeping skills
Graceful, tactful, and professional, in the spoken word and in written form
Excellent critical thinker and problem-solver under pressure
High intellectual curiosity, with an enjoyment of learning and self-improvement
Proven ability to take ownership of assigned responsibilities and accompanying results
Proficient with modern business technology
Experience in farm / agribusiness insurance lines is certainly a plus but is not required; many other insurance disciplines translate well to the space.
What we’re offering to you:
Position in a fast-growing, modern, technology-based company, where your contribution will be critical to the company’s success, and where where individual performers are recognized and promoted
Supportive, team-driven environment
Resume-building opportunity in the fast-paced and challenging insurtech space
Competitive salary commensurate with experience and skill set
Employer-paid health insurance, pto, and a retirement plan with company match
This is a 100% work from home position
You must have an appropriate home-office set-up including a desk and a comfortable chair, in a separate enclosed room with a door that closes and that has professional decor appropriate for video conferencing.
You must supply reliable hard line high speed internet connection with speed of at least 50 mbps download and 10 mbps upload via wifi or an ethernet port in the same room as the home office
About aru’s culture:
We demand excellence from ourselves and those around us; we work accurately and thoroughly, but also with a great sense of urgency; we are excellent critical thinkers and creative problem solvers; we contribute cheerfully to aru’s environment of collaborative brainstorming and respectful debate; we love to explore and experiment, and we are comfortable occasionally blazing a trail that ends up actually being a “bridge to nowhere” -- just as long as we fail fast, pivot appropriately, and become tougher and smarter
As a result; we love to learn, read, and grow as human beings; we believe in science-based truths, and we know there is no such thing as an alternative fact.
More about aru:
Aru was founded on principles of creativity and innovation, with a goal to use expertise, engineering, and technology to disrupt the legacy marketplaceOur core mission is to deliver a superior experience to our policyholders, while also maintaining sustainability and consistency writing historically-challenging classes of businessTo do so, we build and deploy 100% proprietary insurance products, we invest heavily in property loss prevention engineering and research, and we develop home-grown software and other technologyWe also focus on collaborative broker and policyholder relationships, which allow us to deliver shared victories for all stakeholdersAru is part of the accelerant insurance family: https://accelins.com/
Job type: full-time
Pay: $35,000.00 - $55,000.00 per year
401(k) 401(k) matching Health insurance Paid time off Work from home
Monday to friday
Property and casualty insurance: 3 years (required) Working from home: 1 year (preferred)
P&c insurance license (required)
Customer Service Representative / Licensed Insurance Agent
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