Afresh is on a mission to eliminate food waste and make fresh food accessible to allOur first a.i.-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocersWith our fresh operating system, regional and national grocery retailers have placed $1.6 billion in produce orders across the us and we`ve helped our partners prevent 6.9 million pounds of food from going to wasteWorking at afresh represents a one-of-a-kind opportunity to have massive social impact at scale by leveraging uncommonly impactful software – we hope you`ll join us!
About the role
As our second user researcher at afresh, you will be part of founding the research practice, working with design, product, customer success, and other key stakeholders to explore and define experiences that will power the future of groceryWe are looking for someone who is excited about building out a research practice, cares deeply about affecting global change, and gets excited about tackling new challengesCome join our passionate team united by our mission to make an impact in the food system!
Design and conduct qualitative studies, including field observations and interviews, remote and in-person discovery and usability studies for existing and future products
Benchmark the user experience and engagement within our products over time
Collaborate with designers, product managers, marketers, customer support managers, and engineers to ensure your research provides a holistic view of our users and their needs
Synthesize and communicate research findings to inform business decisions and product strategy through appropriate mediums including presentations, reports, and workshops
Coach and provide guidance to design and product on best practices for conducting evaluative research
Skills and experience
The following represent the skills and experience our ideal candidate possessesWe encourage all highly-qualified candidates to apply, even if they do not fulfill all the listed criteria.
5+ years of professional experience in user research
A track record of conducting successful research studies that improve the quality of existing products and inform the direction of new products
Experience driving programs of research that have a critical impact on design, product, and business strategy and priorities
Experience generating artifacts that enable socialization and understanding of complex workflows and ecosystems, user context, and other findings
Familiarity with multi-variant testing and engagement analytics
Experience conducting user research for enterprise or b2b products and services
About afresh
Founded in 2017, afresh is working on the #1 solution to curb climate change: reducing food wasteBy combining human insight and transformative technology, we`re helping grocers provide fresher food to customers at more affordable prices.
Afresh sits at an incredible intersection of positive social impact, rocket ship financial growth, and cutting-edge technologyOur best-in-class ai research has been published in top journals including icml, and we`ve raised over $30 million in funding from investors including eric schmidt`s innovation endeavors and james mccann (former ceo tesco, ahold, carrefour)In 2021, we received an honorable mention for fast company`s world changing ideas in food.
Fresh is the past, present, and future of our food system – the waste we create today will impact our planet for years to comeJoin us as we continue to build a vibrant, diverse, and inclusive team that embodies our company`s values of proactivity, kindness, candor, and humility.
Afresh provides equal employment opportunities (eeo) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity/expression, marital status, pregnancy or related condition, or any other basis protected by law.
A qualified candidate must reside in or be willing to relocate to one of these states to be considered: ar, ca, co, fl, ga, il, ky, ma, mi, ms, mo, nv, nj, ny, nc, or, pa, tx, wa, wi
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