Salary $14 - $15 an hour job type part-time number of hires for this role 10+
Full job description
Adherehealth is looking for outstanding certified cphts, lpns, cnas, cmas and rmas for a prn role with our organizationTechnicians will be able to choose their schedule based on hours available and are expected to work 20-28 hours per weekThis position offers great flexibility in a full-time, work from home role.
Salary - $14/$15 per hour Hours: 20-28 hours per week(individuals choose their own schedules) Open monday-friday 8:00-8:00 cst.
The medication adherence technician will apply knowledge and skills to engage in-depth discussion with patients about medication adherence to identify and resolve patient adherence barriersThis role may involve analysis, research, and problem-solving to obtain resolutionApplied judgment is required to develop, modify and adapt procedures in order to most effectively meet demands in atypical situations.
Essential duties & responsibilities:
Make outbound calls to patients and healthcare professionals regarding patient medications, adherence, and barrier removal Demonstrate ability to actively listen, understand patient questions and provide accurate answer or solutionsMore complex questions, inquiries, or information requests outside of the scope of knowledge are transferred to health care plan, clinician, or pharmacy for resolution. Interact with healthcare professionals of all levels involving patient medicationsExamples include calling the pharmacy or provider to assist patient with medication refills, medication synchronization, or 90 day supply requests. Practices discretion and care on a regular basis when working with sensitive/confidential data pertaining to the patient, department, or company. Uses software applications to document patient call interactions Nature of work requires minimal supervision, is largely self-directed, and accountable for defined dutiesJob requires use of independent judgment Exercise excellent written, verbal, listening and interpersonal communication skills necessary to effectively interact with all levels of internal and external parties, to convey information correctly, manage difficult situations, and always represent adherehealth in the most favorable manner
Leadership duties (if applicable)
Establish positive partnerships across business groups both inside and outside of the organization
Education & experience:
High school diploma or ged equivalent is required Must meet at least one of the following licensing requirements
O cpht (either thru nha or ptcb boards), lpn, medical assistance (rma or cma), or cna
Proficient in microsoft word, excel, outlook and google and ability to learn new software as needed At least two-five years of related experience and/or training; equivalent combination of education and pharmacy or related patient interaction experience Ability to work 20-29 hours per week between the hours of 8:00 am - 8:00 pm cst
Minimum physical requirement: The medication adherence technician will perform his or her work in a general office environment using standard office equipmentThe following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Regularly lift and/or move up to 10 pounds Bend, twist or stoop on a repetitive and continuous basis Stand and remain on feet for extended periods of time Operate various business instruments, including computers, printers/scanners/fax machines, requiring manual dexterity Sit and concentrate for long periods of time to compute, examine, and interpret data Read paperwork and computer monitors, requiring visual acuity
Strong written and oral communication skills including ability to be able to communicate effectively with all level of management and employees Strong time-management skills and keen eye to detail Ability to deal with all situations in a calm and positive manner Ability to learn new processes quickly in a fast paced environment Strong interpersonal skills
Job type: part-time
Pay: $14.00 - $15.00 per hour
Monday to friday
PRN Medication Adherence Technician
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