Job details
Job type full-time
Full job description
At audiencex, we are fascinated by the evolution of the digital landscapeAt our core, we are data-driven technologists, strategists and creative thinkers - and as one of the largest independent trading desks and digital advertising partners for brands and agencies, we harness technology and creativity to deliver comprehensive strategic, unbiased, and high impact omni-channel performance marketing solutions.
Encompassing a variety of verticals and clients in both national and international markets, we leverage and offer integrated access to 24 leading programmatic and search and social platforms to power high impact creative, targeted media buying, and data-driven strategy to help our clients engage and grow their audiencesIn joining our organization, you’ll be part of a team that is passionate about learning and making an impact - in the lives of our fellow team members, our consumers, our customers, and in the world around usNamed one of the fastest growing companies in america over the last three years by inc., deloitte and the financial times, we are headquartered in los angeles and employ throughout the u.sFor more information, visit www.audiencex.com.
We’re seeking a seasoned and talented client partner to serve as a trusted advisor to our clients, providing exceptional client support with a focus on driving growth within existing accounts and making strategically sound recommendations that align with the client’s business objectivesReporting into the director of client services, the client partner will lead the day-to-day operational and communication needs for existing accounts across a wide array of different verticals, encompassing both performance and brand-building accounts.
The client partner will support business growth strategies with current and new clients across multiple digital channels, including programmatic display, search, social and various content integration programs.
Responsibilities
Serve as a trusted advisor to our clients; operate as the day-to-day lead for brand and agency partners to resolve issues, provide status and ensure peak campaign performance while maintaining excellent client service
Collaborate with strategy to co-develop programmatic media plans, while identifying areas of opportunity and leading strategic client conversation
Drive long-term portfolio growth by building multi-year account plans
Consistently identify needs that clients may not recognize and ensure that solutions are linked to objectives and demonstrable results that meet or transform the client’s business and needs
Continually increase knowledge of the client’s business (and industry trends) often serving as the client’s first line consultant
Expand contacts with key client executives and maintain strong relationships that produce new opportunity pipelines
Act as an escalation point to remove barriers for the delivery team to ensure work is delivered on budget, and ensure we invoice clients according to the contracted terms in a timely and accurate manner
Monitor health of digital media campaigns in collaboration with ad ops
Actively maintain accurate detailed records within company crm
Leverage data through our technology tools to inform decisions impacting campaigns
Collaborate effectively across departments including sales, strategy, ad ops and analytics
Qualifications
Bachelor’s degree in advertising, communication, business or related field
8 or more years of agency or programmatic advertising experience
Experience with various digital project types including project implementations, strategic consulting and initiatives, and complex digital transformations
Strong knowledge and experience in the digital landscape
Demonstrated ability to strategically advise on media plans, and drive account revenue
Success at building and maintaining senior-level relationships, and work cross-functionally with internal and external teams
Strong communication skills - ability to command a room and tell a compelling story, persuade and negotiate
Ability to thrive in a constantly changing, fast-paced, highly collaborative environment
Demonstrates strong attention to detail
Experience with platforms (i.e., dsp, ssp) and crms
Familiar with creating presentations: keynote, powerpoint, google slides
Light travel may be required
Audiencex is committed to a diverse and inclusive workplaceAudiencex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, sexual orientation, protected veteran status, disability, age, or other legal protected status.
Ax culture
We believe that our success is dependent upon the growth and well-being of our team membersWe provide professional development, offering career guidance, mentorship programs and learning opportunitiesOur benefits program includes a competitive 401k matching, stock options, mental health support, wellness reimbursement, supportive parental leave, seasonal flex fridays, a flexible work environment, unlimited vacation, and more.
We also believe in giving back to our communities that speak to the passion and interests of our teamsWe commit resources to social enterprise, non-profit and advocacy groups throughout the us and globally.
Most importantly, we strive each day to foster a strong sense of belonging and empowerment within our workplace, both in how we interact with each other, our customers and our partnersWe recognize and celebrate who we are - our diverse backgrounds, our experiences and our unique strengthsAs a company, we’re committed to a diverse, equitable and inclusive workplace, giving all our employees opportunities to work, learn and grow together.
Job type: full-time
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Posted 30+ days ago
