As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
8x8 Contact Center is a complete Cloud contact center SaaS solution that makes it easy to connect and collaborate with agents, employees, and customers.
It combines world-class omnichannel interactions capabilities, workforce engagement, quality management, outbound dialing, CRM (embedded and external integrations) and many other capabilities.
8x8 Contact Center is fast growing and already serves thousands of Customers spread across all over the globe.
Tools and technologies used: Java, Wavefront, Kafka, ElasticSearch, Docker, Kubernetes, AWS, OCI (Oracle Cloud Infrastructure), Jenkins, Ansible, Terraform.
Team and challenge
In this role you will be part of a multi-regional organization and will be working directly with a development squad and participating in their Scrum ceremonies. Close collaboration with different departments across the company such as Operations teams, Support teams, Engineering teams (Devs and QEs).
We are growing our services using all the major public clouds, migrating to Kubernetes for deployments globally and adding world-class monitoring to provide the most reliable experience for our customers.
If you are a DevOps engineer who is comfortable and interested in building out tools and infrastructure focused on system level availability, agility, transparency, and scalability, then we have the right challenge for you!
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more
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