The technical project manager (tpm) will work with one of our newest clients based on the east coastThe candidate will be responsible for developing and maintaining a technology project plan, which outlines a project's tasks, milestone dates, status, and allocation of resources to stakeholders and other interested partiesThe technical project manager is responsible for clearly defining and quantifying each step, as well as establishing concrete deadlines for each project milestone and deliverableThe ideal candidate must be able to manage project scope, and schedules and must have a demonstrated ability to anticipate problems and to find resolutions before that problem can derail a major milestone or deliverableThe ideal candidate must be able to understand and articulate business requirements as conveyed by clients and internal team members and have the ability to turn written and verbal instructions into comprehensive business requirementsThey must be able to work on multiple large programs simultaneously, manage change, and think critically to complete projects.
Roles & responsibilities
Act as a liaison between clients, vendor partners, internal clients, and data engineers to define marketing campaign requirements
Write business requirement documents detailing the inputs, outputs, processing, and personalization rules for the execution of each campaign
Partner with data engineers to ensure accurate execution, including the mandate of quality checks at every stage of the production process
Collaborate with the account team on audience targeting, test strategies, and reporting/analytics requirements
Work through program priorities, resource allocations, and escalations as necessary
Work through research requests and troubleshoot issues to determine effective and efficient resolutions
Manage data integration points between the client, account team, and vendor partners
Build and manage project timelines to ensure all milestones are met
Manage day to day file transfers and file qc’s
Develop process improvements to make workflows more efficient and ensure programs achieve optimal results
Work with internal teams to determine scope of new programs, requirements, and prioritization of enhancements
Create documentation on new technology for internal team members
Develops and executes project work plans and revises as appropriate to meet changing needs and requirements
Identifies resources needed and assigns individual responsibilities
Our ideal candidate
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Able to comprehend written and/or verbal instruction and translate it into clear business requirements and documentation
Experience in project management or analytics and ability to understand and adapt to new technologies quickly
Must be reliable, self-directed, and capable of using sound judgment to accomplish tasks and meet deadlines
Proactive and can anticipate needs, take initiative with excellent follow through, and requires little direction or supervision
Able to prioritize work and shift priorities as needed to meet aggressive deadlines and milestones is required
Must be comfortable interacting with staff/colleagues of varying levels
Able to build relationships with a variety of individual personalities
Can remain focused under pressure in a demanding environment
Able to negotiate and manage conflict, and create win-win solutions to challenges and issues
Effectively applies our methodology and enforces project standards
Prepares for engagement reviews and quality assurance procedures
Can identify and manage project risk
Education and experience
Minimum bachelor’s degree or equivalent experience required
Minimum 5 years of related project management experience
Direct mail, email, and/or digital marketing experience is strongly preferred
Proficient in gsuite (google docs, sheets, etc
)
Working technical knowledge (html, javascript, css, xml, tcp / ip, dns, http) required for front server side development in web application
Database design and construction in relational database (sql)
One or more of the following experiences apply: experience in the implementation of a system related to ma, digital marketing solution (online targeting etc
), crm, sfa, bi etc
(proposal / construction / operation), software / saas
