Part-Time Domestic Helper
Deborah Macan Markar
Job type full-time
Full job description
15+ years leading complex, large scale, it/technical/engineering programs
10+ years in a senior customer facing role
Bachelor's degree in science, technology, engineering, math or equivalent experience
Direct experience in implementing aws/cloud services
Deep understanding of software development/engineering life-cycle from conception to delivery
Are you customer obsessed, speak cloud, and want to help customers build at unbelievable scale? come join a collaborative and talented team, dedicated to helping customers achieve new possibilities leveraging awsAs an amazon web services (aws) principal customer solutions manager you will work with the largest and most complex enterprises in the world, and enable their multi-year journey to the cloudIn this new, highly visible, role you will be ensuring that all aws teams are working together effectively and efficiently to deliver outcomes for the customer.
You will be a trusted advisor to our customersYou will leverage your program management, technical, organizational, and transformation expertise to understand your customer's business and strategic goals, translate those goals into an executable plan, and drive that plan to successful outcomesYou will understand your customers' biggest it challenges, and provide prescriptive guidance, based on aws best practices, navigating the customer through the operational, educational, and governance aspects of a successful aws cloud journey.
You will take end-to-end ownership of a diverse range of projects and initiatives, interfacing and influencing amongst the other core account groups (sales, support, solutions architecture, and professional services), product/engineering teams, and customer teamsYou will evangelize aws services and influence customers to adopt the right solution at the right timeYou should be passionate about delivering a great customer experience by deploying aws solutions, driving innovation, and delivering successful migration programs.
You are encouraged to think big, invent and take ownership on customer challengesYou will not only bring the best of aws/amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.
In addition to your customer facing responsibilities, you will help shape the rapidly growing customer solutions management function, where your passion to define and implement standard processes, methodologies, and tools will be highly valued.
Successful candidates will have a strong technical background, be aware of details that matter, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team levelYou will be a peer leader, have the ability to gain stakeholder buy-in, and negotiate and lead virtual teams, regardless of geographical or organizational boundariesYour enterprise cloud experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutionsYou will also have experience developing and managing relationships with internal and external senior level global solution partners to solve complex customer challenges.
Robust understanding of key technology and market trends
Prior experience working in a technology sales organization
Direct experience leading large enterprise transformations with aws/cloud services
Working experience as a scrum master or leading a safe program
Aws or other cloud certifications
Amazon is committed to a diverse and inclusive workplaceAmazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statusFor individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.