Job details
Job type full-time
Full job description
What is carbon all about?
Carbon health provides primary and urgent care for the family and has been working tirelessly to make covid-19 testing, care and vaccinations available across the countryIn its mission to make world-class healthcare accessible to all, carbon health leverages its unique technology platform to meet patients where they are - literally - with seamless, personal omnichannel careWith a growing team of expert providers, engineers, designers, and more, carbon health pushes the boundaries to deliver personal, accessible and high-quality care.
The job at a glance this position is responsible for the completion of all tasks and duties required of a medical billerThese administrative and billing tasks are vital in ensuring our patients are billed accuratelyThis role is critical in maintaining patient satisfaction and operational success at our multiple clinics throughout california and nevada from a central location.
What you’ll do
Provide exceptional friendliness, empathy and thorough customer service to patients inquiring about their bills via phone and email
Process and follow up on claim re-submittals post payments as needed in a timely manner
Proactive outreach to patients and partner billing team as needed
Research and resolve patient billing problems or issues
Maintain operation integrity by following policies and procedures; but also suggesting process improvements that will benefit patients, clinicians, colleagues and overall operations
Multi-tasking with all of the above
About you
A minimum of two years of medical billing experience required
Familiarity with apple products, google suite apps and working knowledge of excel
Must have the ability to remain focused and calm during stressful situations
In depth knowledge of how health insurance works
Must have the ability to speak clearly, professionally and eloquently
Perks
Forward-thinking, transparent, and inclusive company culture
Collaborative environment within and across our clinic sites and at hq in san francisco
Competitive compensation with medical, dental, vision, equity, 401k (with match), and other great benefits
#li-remote
A brief history
Carbon health is the leading national healthcare provider with a mission to bring world-class healthcare to everyoneLeveraging its unique technology platform, carbon health provides its patients with omnichannel care: seamless care from the same trusted providers at a wide variety of access points, including urgent care, primary care, virtual care, pop-up sites, the carbon health app, and on-site at their employersCarbon health also provides value-based care to enterprise partners across a broad range of industries, including academia, sports, entertainment, biotechnology, and travelApply today, join our team and make an impact!
To learn more about carbon health, and to stay up to date on what we're doing visit https://blog.carbonhealth.com/
We here at carbon health recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of lifeCarbon health is proud to value diversity and be an equal employment opportunity employerPursuant to the san francisco fair chance ordinance and the los angeles fair chance initiative for hiring, we will consider for employment qualified applicants with arrest and conviction records.
