The revenue cycle team lead supports the revenue cycle manager with oversight and management of the central billing office (cbo), which provides direct service to mid-atlantic women’s careThis role identifies opportunities for efficiency and effectiveness, monitors benchmarks and reviews performance statisticsThe lead works with individual departments and practice staff to support the goals and protocols of revenue cycle workflow and revenue affecting tasksThe individual must be able to collaborate with all team members and assist with escalations.
Job responsibilities include, but are not limited to:
Supporting the revenue cycle operations of the organization and serving as a subject matter expert
Distributing work among the revenue cycle team to drive work allocation and productivity management
Leading initiatives to identify improvement opportunities
Researching root causes and initiating claims resolution in the billing system with knowledge of the upstream and downstream impact of work
Assisting all team members as needed with resolution of complex claim issues and scenarios
Facilitating team meetings, monitoring continuing education opportunities and disseminating learned information to downstream teams
Creating an “open door” policy and environment for staff to raise billing related issues as they happen, and providing support as needed
Qualifications, skills and knowledge required:
Associates degree from an accredited university preferred
Certification in area of expertise strongly preferred
Minimum of 5-years experience in revenue cycle management, contracting, central business offices, or other healthcare related fields pertinent to reimbursement of physician, ancillary, or hospital services
Able to meet tight deadlines
Excellent written and oral communication skills
Advanced knowledge of microsoft office suite
Experience working in athenanet preferred but not required
Ability to prioritize and manage multiple projects and issues effectively and simultaneously
Self-motivated and self-starter who can work well under minimal supervision
Strong attention to detail, research and follow up skills
Ability to work both independently and in a team setting
