Jafferjee Brothers Exports (Pvt) Ltd
The project coordinator will be responsible for supporting the r&d gss team in the continued roll-out and maintenance of new processes and systems in promotion of continued system adoption and assurance of quality business processes.
Job duties & responsibilities
Creating users / user account management per applicable sops
Monitoring central inbox and responding to incoming queries
Scheduling / supporting system office hours
Updating faq document-based user feedback
Updating job aids /training material as system changes occur
Identify training gaps for business adoption
Report system utilization metrics
Oversee critical reports and test functioning periodically
Tracking user-requested updates for system configurations and organizing gss review and prioritization
Tracking decisions made to above system configuration changes
Reviewing and monitoring change requests and ensuring requests are made to appropriate environments
Work with cross-functional teams to ensure appropriate usage and adoption, including collected user feedback
Support system form creation
Establish reports needed by key stakeholders and senior leadership
Manage required system change requests and oversee future expanded configurations
Process alignment and training coordination
Bachelor's degree in business administration or equivalent technical training.
Professional, with 5-7 years of experience in team coordination, timeline management, change management and project deliverable tracking.
Strong verbal, written, and organizational skills with a team-oriented approach.
Ability to handle multiple tasks to meet deadlines in a dynamic environment.
Experience in ms office software including: word, excel, outlook, and powerpoint.
Ability to prioritize workload effectively and meet timelines.
Flexibility and ability to adapt plans to meet changing conditions and business needs
Understanding of healthcare privacy regulations
Some opportunities happen only once in a lifetime - like a job where you have the extraordinary opportunity to change livesAt alexion, such opportunities arise through our unwavering mission to serve patients and families affected by rare diseasesThese patients are our guiding star, and we act with integrity, urgency, and discipline because we know their lives are at stake.
Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicinesAs a leader in rare diseases for more than 25 years, alexion has developed and commercializes two approved complement inhibitors to treat patients with paroxysmal nocturnal hemoglobinuria (pnh) and atypical hemolytic uremic syndrome (ahus), as well as the first and only approved complement inhibitor to treat anti-acetylcholine receptor (achr) antibody-positive generalized myasthenia gravis (gmg) and neuromyelitis optica spectrum disorder (nmosd)Alexion also has two highly innovative enzyme replacement therapies for patients with life-threatening and ultra-rare metabolic disorders, hypophosphatasia (hpp) and lysosomal acid lipase deficiency (lal-d) as well as the first and only approved factor xa inhibitor reversal agentIn addition, the company is developing several mid-to-late-stage therapies, including a copper-binding agent for wilson disease, an anti-neonatal fc receptor (fcrn) antibody for rare immunoglobulin g (igg)-mediated diseases and an oral factor d inhibitor as well as several early-stage therapies, including one for light chain (al) amyloidosis, a second oral factor d inhibitor and a third complement inhibitorAlexion focuses its research efforts on novel molecules and targets in the complement cascade and its development efforts on the core therapeutic areas of hematology, nephrology, neurology, metabolic disorders and cardiologyHeadquartered in boston, massachusetts, alexion has offices around the globe and serves patients in more than 50 countriesFurther information about alexion can be found at: www.alexion.com .