Customer Support Specialist - CloudofGoods.com (US Market)
Incubate Labs Pvt Ltd
Job type contract
Full job description
We seek a highly organized project coordinator to join our teamThis role acts as the lead coordinator on the team and supports a team of project managers: maintaining document control and database management, while tracking project activities and coordinating team communicationsThis is a contract role.
Maintain electronic files, database management and track project activities and team communications.
May train and give direction to the lower level project coordinators as needed.
Prepare customized reports as requested.
Track all major and minor milestones associated with end-to-end deployment activitiesMaintain awareness of project status and alert project managers if there are issues meeting deadlines.
Act as point of contact for urgent, escalated matters among the team.
Coordinate accurate, up-to-date reporting of project status, scheduling, and planning.
Maintain project and client tracking databases.
Attend weekly update meetings as requested by project manager.
Work with site development project managers to produce vendor por’s and invoicing.
Assist project manager with daily tasks, calendar coordination, travel arrangements, etc.
Perform miscellaneous office functions as assigned, including, but not limited to supply ordering, package shipment, event coordination, etc.
Other duties as required.
Bachelor’s degree required or equivalent work experience.
Proficient in microsoft office suite.
3 years minRelated project coordination experience working with wireless telecommunication carriers.
Familiarity with filenet, pace, fuze, autoforms and sitetracker databases preferredPrior experience with at&t system/databases highly preferred.
Experience with oem’s project management systems is a plus.
Strong attention to detail.
Excellent verbal, written, and interpersonal skills.
Proactive with a strong sense of urgency.
Ability to work in a fast-paced, changing environment with strict deadlines.