Job details
Salary $20 - $22 an hour job type full-time number of hires for this role 3
Qualifications
High school or equivalent (required)
Microsoft office: 3 years (preferred)
Administrative experience: 5 years (preferred)
Dental office experience: 3 years (preferred)
Us work authorization (preferred)
Full job description
Integrated practice advisor administrator
Job description
Job summary: the integrated practice advisor administrator works closely with the vp of practice advisory network and the integrated practice advisory team to support vivos integrated practicesThey are responsible for managing workflow and providing administrative support to ensure efficient operations of vip support.
Main duties and responsibilities
Confirm meetings with dental practices and setup webinars
Perform administrative duties for webinars, including taking headcount numbers, participants on the call, placing orders for supplies and submitting expenses
Send documents out to dentists both pre-session and post-session
Ensure response of the practice to a pre-office visit survey to identify areas of opportunity to help create a training agenda
Create agenda for vip before office visits and send to vip and practice advisory team
Follow up on pre-session training requirements
Set up post-session training video ringcentral meetings
Manage travel for practice advisors, including flights, rental car and hotel.
Send post office visit recaps and surveys and ensure they are returned
Record calendar meetings in zoho and take notes on meeting including outstanding items.
Maintaining accurate records in zoho and verify that staff changes for each practice are updated bi-annually.
Set up video calls with underperforming vips
Email monthly wins to vips
Send out tip tuesdays to providers that zoho blocks
Follow up with procurement on marketing materials and welcome boxes
Submit and followup on help desk tickets requiring further information that vips need to submit to get cases started
Verify that practice advisory has logos of vip offices
Co-manage practice advisor calendar and email
Data entry as needed into company systems
Upload 1 training/webinar a week to practice advisory intranet system
Review kpis with practice advisor and submit any concerns to the practice advisor
Send weekly stats on underperforming vips
Schedule follow up meetings with vips
Key competencies
Strong and effective communication skills
Outstanding leadership, relationship building, and interpersonal skills to motivate others
Strategic thinking
Business acumen
Leadership
Results driven.
Financial management.
Problem solving/analysis.
Collaboration skills.
Strong organizational skills and detail-oriented
Highly organized
Results-oriented
Resourceful and self-motivated
Working knowledge of computer programs including microsoft office, excel, outlook, powerpoint and billing systems
Comfortable with public speaking / strong presentation skills
Excellent time management skills
Ability to coordinate multiple efforts simultaneously and prioritize deadlines
Good written and verbal communication skills
Ability to work in a team environment
Project a professional image
Exercise a high degree of independent decision-making skills with sound judgment and autonomy
Education, qualifications and experience
High school diploma
3+ years’ experience in administrative work
3+ years administrative experience
1+ year of experience booking travel
1+ year of experience booking webinars and running online meetings.
Dental or medical experience is helpful but not required.
Excellent communication, leadership and planning skills.
Travel
Up to 25% as needed
Job type: full-time
Pay: $20.00 - $22.00 per hour
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to friday
Covid-19 considerations:
Remote work from home position
Education:
High school or equivalent (required)
Experience:
Microsoft office: 3 years (preferred)
Administrative experience: 5 years (preferred)
Dental office experience: 3 years (preferred)
Willingness to travel:
25% (preferred)
Work location:
Fully remote
Typical start time:
8am
Typical end time:
5pm
This job is:
A job for which military experienced candidates are encouraged to apply
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
A job for which all ages, including older job seekers, are encouraged to apply
Open to applicants who do not have a college diploma
A job for which people with disabilities are encouraged to apply
Company's website:
Www.vivoslife.com
Company's facebook page:
Https://www.facebook.com/officialvivos/
Benefit conditions:
Waiting period may apply
Only full-time employees eligible
Covid-19 precaution(s):
Remote interview process
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place
