Jafferjee Brothers Exports (Pvt) Ltd
Salary $15 an hour job type full-time
Full job description
About the company
Acumen, llcIs one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer serviceOur passion is to help people lead independent lives through exceptional participant-directed programsAcumen is a great place to workOur employees make a positive difference in our client’s lives by what they doAmong many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.
Overview and essential job functions
The administrative assistant is responsible for processing incoming and outbound enrollment paperwork with high accuracy; as determined and/or directed by acumen, the state or the contract and all updates of the contractThe administrative assistant will assist the program director with all tasks related to training and enrolling employers and employees.
Assists program director in physically setting up and cleaning up training sessions.
Travel to training facilities
Arrives and leaves scheduled training sessions on time, as scheduled or directed.
Interacts with program employers and employees as directed in person or via phone and/or electronically.
Receives, sorts, files, retrieves forms, correspondence and documents of confidential and time-sensitive nature.
Manages, distributes and tracks program specific materials as needed and/or requested.
Maintains a specified filing system.
Works well independently with limited supervision and communicates with program director when questions arise.
Uses strategic thinking to complete multiple tasks.
Conducts thorough and accurate review of applicable paperwork.
Demonstrates a working knowledge of and abides by contract, state and medicaid specifications.
Identify and share opportunities for process improvements and improved working conditions.
Willing to work other than typical work hours and days to meet high volume demands.
Performs other work related activities as assigned.
All acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
At least one year of experience in customer service.
High school diploma and some college courses, college degree preferred.
Must be able to effectively handle heavy volume of paperwork at one time.
Ability to communicate both orally and in writing in a professional manner.
Accuracy and the ability to handle responsibility with limited supervision.
High standard of integrity.
Ability to work well with numbers.
Ability to read and work accurately with formulas.
Demonstrates excellent organizational skills, attention to detail, time management, task oriented, good interpersonal skillsPatience, perseverance, and follow through skills.
Ability to handle conflict and difficult customers.
Ability to prioritize and handle multiple demands successfully.
Must be able to plan for and meet multiple deadlines.
Ability to use all office equipment.
Knowledge of advanced computer skills to include microsoft word and excel.
Ability to work with dual computer monitors and multiple applications.
Ability to work with people who have limited english proficiency and various disabilities.
Acumen is an equal employment opportunity (eeo) employerWe embrace diversity in all its formWe provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) dedicated fax 866-268-8885
(b) dedicated email [email protected] disability accommodation requests only
(c) us mail - 4554 e inverness ave mesa, az 85206- attn human resources
(d) dedicated phone – 1-866-242-2714 option 1 (employment opportunities) disability accommodation requests only