Job details
Salary $15 - $22 an hour job type full-time number of hires for this role 10+
Full job description
Here in our office, customer service plays a major role in everything we doIn this customer service role the right person will play a key role in delivering an exceptional professional and friendly service to all business center customers and prospective clients.
This position is ideal for someone who has excellent organizational skills, likes talking with people, is goal oriented and a problem solver.
Responsibilities include:
- being the first point of contact for new and existing customers
- handling calls with clients to update them on the status of their accounts
- collecting payments from clients
- managing and organizing files and documents for individual clients
Key skills and experience should include:
- exceptional customer service skills, including the ability to remain flexible and calm in high pressure or continually changing situations
- solid organizational skills, including the ability to prioritize and multi-task in a demanding environment
- ability to operate basic office equipment
- knowledge of computers (word/outlook/adobe)
- bilingual (spanish) is a plus, but not a requirement
Competencies
- embraces change
- takes ownership and uses initiative
- good communicator
- team player
Monday - friday 9am - 4pm (full time)
- 30 minute lunch (non paid)
Starting pay is $15/hour with weekly bonuses & incentives
Please email your resume.
Job type: full-time
Pay: $15.00 - $22.00 per hour
Benefits:
401(k) matching
Retirement plan
Schedule:
Monday to friday
Work location:
Fully remote
Typical start time:
9am
Typical end time:
4pm
This job is ideal for someone who is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Autonomous/independent -- enjoys working with little direction
Innovative -- prefers working in unconventional ways or on tasks that require creativity
High stress tolerance -- thrives in a high-pressure environment
