Jafferjee Brothers Exports (Pvt) Ltd
Job type full-time
Full job description
The journey to your dream job could be just a click away… in 2012, tuft & needle (tn.com) revolutionized the mattress space by turning the focus to the customer with always-honest pricing, an insistence on high-quality products, and world-class customer experienceWe started our journey with two software engineers and a dream and today we have grown to a team of more than 175 talented people, working each day to bring the world premium sleep products at an honest cost.
Together, we are radically reshaping how we think about sleep, mattresses, and shopping - and we’re just getting startedWant to join us?
We are looking for a proven creative operations leader, with experience scaling creative teams that produce amazing creative workIn this role you’ll help drive, communicate and implement our passion for design that drives a best-in-class customer experienceOur success in making great products and exceptional experiences for our employees and customers depends on our ability to create a diverse, equitable, and inclusive environmentWe’re committed to attracting, developing, retaining, and promoting a diverse workforce, and infusing de&i throughout our internal and external practicesWe encourage people from underrepresented backgrounds and all walks of life to applyUse your unique world view to help shape the future of tuft & needle.
What you will lead
Responsible for building operational excellence of our internal creative & ux team by creating structure, building scalable processes and implementing systems and tools to optimize the team’s capacity.
Identify and champion improvement opportunities in running the creative team and drive change from documenting best practices and improving the structure of our creative briefs to identifying new systems/technology for digital asset management and project management.
Be a thought leader for all things creative operations on the creative leadership team.
Oversee the management of all creative projects determining timelines, milestones, talent, schedules, photoshoots etcThat align to marketing/merchandising schedules.
Manage financials by forecasting the creative budget, overseeing the negotiation of sows and contracts, developing estimates, reconciliation, etcWith internal and external partners.
Work closely with creative leadership and cross-functional partners to understand the business priorities and coordinate efforts across launch and marketing cycles.
Be a champion and advocate for the creative organization, elevating our passion for design across the company.
Partner with the vp, creative & ux to evolve the organization in line with our strategy and develop a short and long-term operating plan.
Work collaboratively across disciplines, including marketing, design, content and copy, product, vendors and supply chain, to ensure consistent on-brand and flawless execution.
Manage a team of project managers, producers, and multimedia creatives across brand, marketing, and design.
Strong track record of coaching, mentoring and developing talent.
Who you will work with
As the senior manager creative operations for tuft & needle you’ll report directly to the vp, creative & uxYou will work alongside leaders across our marketing, creative and ux/ui teams to deliver best-in-class customer experiences and collaborate with merchant and product teams from a cross-functional standpoint.
What you bring to tuft & needle
7+ years of experience in program management in-house or at a creative agency.2+ years managing a team.
Expert in process improvement and identifying opportunities to create sustainable and scalable solutions across a diverse range of projects and platforms.
Strong knowledge of creative workflows, project management tools and processes, and experience in leading implementationYou have experience automating solutions to replace manual tasksFamiliarity with jira or other comparable platforms.
Ability to understand and discuss creative design, related to brand strategy.
Meticulous sense of detail with ability to see the bigger picture.
Experience working with creative and legal teams to finalize contracts and sows.
Excellent communication, interpersonal, presentation, and organizational skills.
An entrepreneurial spirit, and willingness to take on new challenges and risks.
Comfortable in a high-growth, fast-paced, self-starter environment.
You'll sleep well when you work with us
Our people you'll work with some of the most talented, supportive, and savvy individuals out thereWe're very proud to work with each otherWe're shaking up the mattress industry and delivering an experience for clients they would never expectAnd we’re proud of that too!
Our product each team member receives a great bundle of products for themselvesYou will too if you join the team! your friends and family will also have access to a great product discount.
Our benefits we offer comprehensive health benefits for you, eligible partners and dependentsWe have paid maternity & paternity leave, 401k with a match, a generous vacation plan, and so much more.
Tuft & needle is proud to be an equal opportunity employerWe will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local lawYour experience is important to usIf you have any questions with your application, please contact our candidate experience team at [email protected]