Ultrasound Clinical Education Learning Program Manager (Vasc...

Job title

Ultrasound clinical education learning program manager (vascular/poc) (home-based)

Job description

If you are a colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon requestYou may contact 888-367-7223, option 5, for assistance.

In this role, you have the opportunity to

The role of learning program manager is key to the ongoing development of the ultrasound clinical education businessIn this highly visible role, the learning program manager (lpm) develops core curriculum content for our vascular and point of care programs according to approved educational models for all facets of training within the clinical education programsThe lpm utilizes tools developed according to adult education models and provide the ability to measure the course content effectiveness through competencies and evaluationsThe lpm works with fellow trainers, clinical managers, the business unit, product marketing, and service to develop and facilitate training programs, which provide effective end-user educationThe lpm is responsible for identifying advanced education needs for new products, leads and participates in internal ‘train-the trainer’ programs, provides symposia support, and assesses visiting facilitatorsThe learning program is responsible for identifying key opinion leaders / luminaries to collaborate with philips on the development and delivery of key programs to support customers with their ultrasound application needsThe learning program manager is responsible for ensuring that the clinical education specialist team is current in their skills, and we have sufficient staffing to support the programs.

Key responsibilities/duties

Responsible for developing and facilitating off-site classes in a timely fashion in accordance with approved adult education modelsThe development can include manuals, power point presentations, cd’s, tech tips, computer based training modules, online tutorials, flyers, and maintaining the modality specific curricula to reflect trends in a dynamic medical specialty.

Assist with ‘train-the-trainer educational processes including new hires, existing employees, and consultants to enhance the effectiveness of off-site training.

Assist in supporting the virtual instructor led training program initiative to support the roll out of vilt education programs.

Participate in venue site development, software training and facilitator support.

Assess customer need profiles and incorporate those profiles in all communications with administrative support.

Communicate with modality specific administrative support regarding changes in course content, course offerings, pre-requisite training and guidelines as approved by offsite modality manager.

Organize and coordinate modality specific educational symposia including, but not limited to, providing keynote speakers, being a speaker, creating philips breakout materials, providing demonstrations and equipment for the symposia, providing marketing materials, and staffing the booth.

Function as an extension of management and work with offsite manager(s) to produce education and training based on forecast of future growth, provide budgetary assistance in conjunction with departmental needs, and benchmark future off-site training requirements.

Validate and verify effective customer training with creation of customer evaluations, onsite follow-up of off-site pilot training programs, and monitoring customer evaluation databasesCreate and maintain follow-up phone surveys to customers.

Contribute to meeting the business objectives by participating in product segment team meetings, monitoring new product introduction and first of kind processes, and communicating with field css to ensure modality preparation for the npi and fok implementation.

Adhere to all current, published policies regarding information technology, travel, and expenses.

Provide the continuing opportunity for ongoing development of adult-based learning initiatives, computer skills, communication, and testing development.

Insure expense & revenue targets are met

Project management

Participate in the development of the project work plans; monitor workflow; review and evaluate work products, methods and procedures.

Report on the progress of the project / program with an agreed frequency on quality, status, time, and resource allocation to senior management and to the project/program members

Report project delays and escalate to manager as neededApply risk management and lean principles to minimize project risks.

Track project progress toward on-time delivery

Design, develop, and implement assessments and evaluations to determine learner competency and training program effectiveness

Additional responsibilities

Support virtual course development, program initiatives and roll out of virtual education programs.

Support content development of other training initiatives as needed.

Support the development of best practices and continuous improvement throughout the training environment, i.eProcesses, tools and templates.

You are a part of

A dynamic team of learning program manager supporting clinical education for the ultrasound businessYou will report to the srManager of clinical program development

To succeed in this role, you should have the following skills and experience

Specialty credentials/registry in the specific modality required: rvt (registered vascular technologist) via ardmsPreferred: bachelors degree from four-year college or university

5+ years of advance clinical experience, expert clinical knowledge and advanced clinical skills in specified modalities are requiredPreferred: experience with interventional procedures and point of care

Preferred teaching experience in a hospital or college level setting and/or certification by an accepted adult education specific program.

Proven strong proficiency with office applications (notably: power point, excel, word, adobe, and visio).

Experience with online course management tools and distance learning, developing learning material in a variety of formats and assessment techniques

Experience developing and facilitating adult learning using development tools such as manuals, powerpoint presentations, cds, tech tips, cbts (computer based training manuals), online tutorials, etc.

Strong communication and interpersonal skills to professionally deal with a diverse set of problematic circumstances that surround difficult or demanding customer situations in a friendly and constructive manner using adult learning based guidelines.

Must focus on customer satisfaction by demonstrating flexibility in adapting to changing customer situations and equipment challenges by communicating suggestions and resolutions effectively to management.

Must be highly organized, proactive, detail and deadline oriented with ability to handle multiple priorities at once.

Able to perform self-reviews to ensure accuracy and work with minimal supervision.

Ability to travel, including weekends, by any public transportation means as required for meetings or external/internal trainingTravel may exceed 25%.

The preferred location for this position is bothell, wa but we will consider other locations within 1 hour of a major airport.

In return, we offer you

We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talentsThis job comes with a competitive salary, excellent benefits and up-to-date training.

Why should you join philips?

Working at philips is more than a jobIt’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuumOur people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for philips at a personal level, visit the working at philips page on our career website, where you can read stories from our employee blogOnce there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, philips is committed to a diverse workforceIn order to ensure reasonable accommodation for individuals protected by section 503 of the rehabilitation act of 1973, the vietnam veterans' readjustment act of 1974, and title i of the americans with disabilities act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal employment and opportunity employer/disabled/veteran

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