Project Manager, MuleSoft Training Self-Paced Content

Job details

Salary $96,000 a year job type full-time

Full job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job category

Operations

Job details

At the mulesoft training and certification organization, nothing is more important than the success of our learners! within the training and certification team, our trusted experts provide engaging educational materials and opportunities for learners growth and successIn collaboration with curriculum development, technology & products, customer success, and our partner community, you will be a strong user advocate who believes in upholding the self-paced learner experience by only making available high quality materials and protecting the mulesoft training and certification brand.

We are seeking an innovative and passionate project manager to oversee self-paced training content development who shares our vision of bringing the power of self-paced training to learnersProject managers are experienced project management professionals responsible for overseeing the production of all self-paced training deliverablesThey work closely with various technical and non-technical team members; managing and running detailed, complex, strategic technical and educational projectsOur project managers for self-paced training content are experts who own the end delivery of the training portfolio releases and work across the organization to deliver new content through the release processThey are responsible for developing project plans, schedules, resourcing, quality gates, and release gates to ensure the content meets all standards.

What you’ll achieve:

3 months:

Complete salesforce and mulesoft onboarding programs

Become familiar with mulesoft’s existing training portfolio, curriculum developers and the training portfolio roadmap

Attend mulesoft training courses

Ramp on curriculum development tools and processes

12 months:

Create and manage self-paced training project plans; monitor and review project progress and timelines, adjust schedules and plans as needed, and identify and resolve issues to ensure project success

Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project

Track utilization of project resources and manage this against the resource allocations

Manage day-to-day execution of project implementations, and assist with the planning, tracking, vendor management, documentation and status updates for the project

During the course of a self-paced training project, be the primary project interface and perform project management activities that ensure adherence to mulesoft training methodology, project gates, and governance

Facilitate requirements gathering and assisting with the creation of project deliverables, as needed

Apply direction for configuration / customization of the mulesoft self-paced training materials

Adopt a standardized development lifecycle methodology for all self-paced training projects

Identify opportunities to leverage all mulesoft training course content in a self-paced training modality

Facilitate review sessions with individuals and team

Participate in end-to-end implementation planning including project management, issue management, communication, and change management

As necessary, write and review qa and usability studies

Manage usability studies with end users including coordination with various stakeholders

Prepare user documentation and training documentation as necessary

Leverage business knowledge and expertise to drive process improvements

Establish and maintain trusted relationships with project stakeholders by providing a self-paced training development roadmap, project updates, status, and remediation steps

Work with stakeholders to design and implement instructor enablement plans as needed for new and/or updated self-paced courses

Resolve issues regarding missed deadlines, resource availability, and budgets

Analyze, evaluate and make recommendations based on data from an annual self-paced training survey, the learning management system, usability studies, support tickets, the training course forum posts, and course sentiment surveys

Monitor course forums and maintain its currency to ensure the success of the learners

What you’ll need to be successful:

Pmp certification or 5-10 years experience in a project management role

5-10 years experience in managing projects in positions of increasing responsibility

Demonstrated history of delivering high quality results on schedule and within budget

Demonstrated project management skills with teams of up to 10+ people

Demonstrated project leadership skills, with direct responsibility for managing project teams and schedule

Ability to manage and communicate with remote/global vendors, developers and team members during non-traditional business hours

Demonstrated negotiation, conflict management, and leadership skills

Outstanding and effective interpersonal skills, along with strong communication skills both verbal and written

Strong business acumen and in-depth analytical skills

Ability to weigh business and technical requirements to produce project plans and estimates

Ability to work effectively in a fast paced, high energy, team-oriented environment

Ability to multi-task and perform effectively under pressure

For colorado-based roles: minimum annual salary of $96,000You may also be offered a bonus, restricted stock units, and benefitsMore details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

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