Wanted – Maids & Nanny's
Search Lanka International
Job type internship
Full job description
Join us in building a world-class customer experience supporting avalara's expanding businessIn this role you will have the opportunity to engage directly with leaders from our account management, implementation, global support, operations, and enablement teams while assisting them in achieving their key performance metrics.
If you want to make a big difference in a fast-moving environment without endless meetings, if you want to set your direction instead of having it set for you, if you want to have all the benefits of startup and an established company, we want to talk to you.
Avalara is looking for several interns for our summer 2021 programBeginning in early may through late august to early september.
Interns will be provided several projects during the 12-week internshipInterns will have the opportunity to work with a variety of disciplines, including salesforce, powerpoint, zoom, and powerbi, and will demonstrate their progress in a final presentation shared with the broader avalara org.
Our summer internship program for 2021 will be virtual as the health and safety of our teams is our #1 priority! don't worry, even though this experience may look different because we won't be in person, it won't stop us from having fun and making our customers happy.
Specific job/project duties and team alignment will be shared as they are finalized and updated on avalara.com but all interns are to expect the job duties below.
Project management: develop project plans, objectives, deliverables and timelines that support business needs; monitor progress/success of projects and program execution compared to plans and escalate when deliverables are at risk; efficiently identify and resolve program issues; design and maintain technical and project documentation
Work with a global team to learn and understand sales and customer retention functions at avalara
Present findings and results on various projects in live and recorded presentations.
Connect with customers to understand their intent/expectations of our offerings
Follow strategic direction from assigned manager and mentor to achieve project deliverables
Collaborate with assigned team to identify gaps and propose solutions
Partner with fellow interns to attend and participate in internship program events and activities
CommunicatorThe skills and presence to effectively communicate with personnel and all levels of leadershipOutstanding interpersonal and communication skills, both verbal and writtenAbility to articulate ideas and proposals clearly to stakeholders
ExperiencedDemonstrated success managing complex projects from start to finishExcellent decision making, analytical and problem solving skillsExcellent project management skills.
ConfidentThe courage and confidence to challenge the status quo
Organized and independentStrong organizational and follow through skillsSelf-directed and resourceful
A true team playerStrong team player with track record of cross functional collaboration
DedicatedStrong work ethic with demonstrated ability to meet deadlines
EducatedOn track to complete bs degree in business, information systems, informatics, communication, or similar competency
Passion for customer experienceUnderstands the difference between (and value of providing) good customer experience and amazing customer experience.
Students currently enrolled in a degree program
Ability to work for 12 consecutive weeks
Legally authorized to work in the u.sAnd should not require visa sponsorship now or in the future
Prior sales, customer service, and/or related experience
Ability and desire to provide breakthrough customer service experiences
Creative or innovative in approach to solving problems
Demonstrated initiative and ability to apply feedback from team to accomplish tasks