Executive / Officer - Industrial Engineering (Word Study)
Jafferjee Brothers Exports (Pvt) Ltd
Salary $115,000 - $130,000 a year job type full-time
Full job description
Crossfit is hiring a senior program manager, coaches to join our education and training department (edu)You will be responsible for developing and implementing program strategy for all us and international coach-focused programsThis will initially include the core coaching curriculum (crossfit level 1, crossfit level 2, crossfit level 3, and crossfit level 4) and digital coaching courses (current courses found here), and will grow as coach-focused programs are expandedThis role will also be responsible for driving all coach-program growth, success, and alignment across the greater crossfit org.
Partner with edu gm and senior leadership team as well as stakeholders across the crossfit org to create a coach program strategy that aligns with crossfit’s overall strategic direction.
Oversee and direct all growth, revenue, and p&l management for all coach programs both domestic and international.
Create goals linked to edu strategic objectives and drive projects to implementation.
Establish kpis and appropriate monitoring to support program growth and improvement in program financial performance.
Work closely across edu to develop and implement customer experience strategies for programs within scope.
Build and maintain a deep understanding of the customer journey within the program scopeIdentify overlaps across other crossfit programs and business lines, and ensure close coordination between groups to drive a world-class customer experience.
Lead, manage and develop a team of program managers as the coaches product portfolio grows.
Knowledge and skill:
Very strong leadership skills, with demonstrated ability with implicit leadership across a complex stakeholder landscape.
Understanding of customer journeys and customer experience mapping.
Understanding of key levers that drive profitability, and how to ideate, prioritize and initiate on improvement programs.
Proven ability to manage multiple projects that span across teams.
Understanding of the crossfit affiliate/training/sport businesses and can easily relate to our customer base.
Passionate and thoughtful leader who will be creative on approach to market growth.
Strong analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.
Experience working on or with remote teams.
Passion for crossfit and our mission to be the world's leading platform for health, happiness and performance
Education / experience:
Bachelor's degree in related field or equivalent work experience
5+ yrs experience in crossfit community
Crossfit l1 certificate required and l2 or l3 certificate preferred
Compensation $115-130k doe plus bonus crossfit is a proud equal employment opportunity employerWe seek to recruit, develop, and retain qualified applicants from a variety of backgrounds, skills, and perspectivesAll qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, pregnancy, sexual orientation, gender identity, gender expression, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws.