Job details
Benefits & perks disability insurance, health insurance, vision insurance, dental insurance, 401(k) job type full-time number of hires for this role 1
Qualifications
Bachelor's (preferred)
Accounts payable: 1 year (preferred)
Accounts receivable: 1 year (preferred)
Full job description
Overall responsibility: performs a variety of loan servicing functions including processing the final closing and distribution of paid loans, preparation of payoff demand statements, and maintenance, tracking and review of all pending loan documents and exceptions.
Duties & responsibilities
Process all paid loans and ensures distribution of residential mortgage loan purchase advice documents according to established procedures
Prepare payoff demand statements and other requests to provide payoff information in written form.
Maintain, manage and track all pending/outstanding loan payment documents
Assist with notice of error and requests for information regarding processing of mortgage loan payoffs
Index, balance and image loan purchase advice and track loan payment documents
Appraisal vendor management
Prepare escrow account reconciliations
Responding to customer inquiries and requests; assisting with escalated customer issues and working with the complaint/legal department toward dispute resolution; maintenance to customer or account
Performs other duties as assigned.
Knowledge and skills required
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to create, implement, and monitor budgets.
Proficient with microsoft office suite or related software.
Job type: full-time
Pay: up to $1.00 per year
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
Day shift
Monday to friday
Application question(s):
Please indicate your salary expectations for this position.
Education:
Bachelor's (preferred)
Experience:
Mortgage operations: 1 year (required)
Accounts payable: 1 year (preferred)
Accounts receivable: 1 year (preferred)
Work location:
Fully remote
Company's website:
Https://admortgage.com/
Benefit conditions:
Waiting period may apply
Only full-time employees eligible
Work remotely:
Temporarily due to covid-19
Covid-19 precaution(s):
Remote interview process
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place
