Executive / Officer - Industrial Engineering (Word Study)
Jafferjee Brothers Exports (Pvt) Ltd
The Bank of Missouri
Job type full-time contract
Full job description
Working at the bank of missouri
At the bank of missouri we know it takes great people to support the communities we serve! we are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributionsWhen you work at the bank of missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.
About our company
Staying in business for more than 125 years is hardReally hardIf you think about it, we’ve endured many events, like the great depression and two world warsWe’ve survived and thrived, thanks to our great customers and communitiesWe were founded on core values of accountability, community service and financial conservatismThose principles are the reason we are still in business todayCaring for people and communities is our foundation!
We’ve built a reputation of being financially secure and community focusedWe are an independent community bank and fully intend to stay that wayWe are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve.
About this job:
The contract services quality control specialist is responsible for monitoring and evaluating operations activities and processes within the contract services line of business as part of the overall first line of defense for quality assuranceThe position will build a dossier for each credit card servicing relationship to verify they are maintaining healthy operational systems and using appropriate monitoring methodsThe reviews serve as a ‘checks and balances’ to mitigate risk and observe the overall stability of these systems.
Here are some of the great benefits you will enjoy as a member of our team:
Personal paid time off, as eligible and paid holidays
401k and employee stock option plan, as eligible
Generous medical, dental, vision, life and disability insurance
Learning, development and growth opportunities
As a contract services quality control specialist you will:
Assist in development, implementation, and maintenance of the contract services operations quality control program including the identification of potential risks or inefficiencies and developing recommendations for improvement.
Execute elements of the quality control program, e.gGap assessment, surveys, quality assurance reviews, and other activities for tracking and evaluating process improvement, recommend changes to existing practices.
Work across the business, and with contracted third parties, regarding operations and monitoring for each review.
Analyze data received to verify appropriate: policies are in use, audit/compliance reviews are completed by relationships, monitoring and training is completed, and other objectives are met.
Create and finalize review observation report(s), including recommended enhancements to mitigate risk, to be presented to each relationship.
Maintain and provide remediation tracking of noted observations to management team.
Work on strategic priorities including process improvements, change and innovation initiatives.
Respond to additional requests from management for specialized projects.
Qualifications for success:
High school diploma or ged
2+ years' experience in compliance or audit
Associates degree in business preferred
Strong attention to detail
Ability to work independently
Prior experience in credit card/private label industry is preferred
The bank of missouri is an equal opportunity employer