Please note: with current concerns regarding covid-19, our office location is currently open on a limited basisCandidates will need to have resources to work from home 100% of the time through the pandemicWe are working remotely and actively interviewing via phone and videoPlease expect any training, scheduling, and start dates to be based on our ability to provide a safe environment based on local infection rates and the most current health and safety recommendations from the cdc.
Our designated “moving experts” work in a fast-paced, ever-evolving relationship-based sales environment with an uncapped commission packageTop agents are earning $60k+ per year, plus profit share and an exceptional benefits package.
Move out of your daily routine and boring officeMove into an exciting workday in a unique workspace set for national expansion.
What you will be responsible for:
Competitively pursuing and consistently exceeding key performance metrics through both outbound and inbound call campaigns. Living our core values through each and every interaction with teammates, customers and drivers. Owning the company’s relationship with customers, which includes: problem-solving, ensuring retention, and customer satisfaction. Effectively leveraging our crm to nurture leads generated from warm phone and web, booking requested services, and expanding customer profiles with upsell services via phone, text, and email. Contributing to and collaborating with a team of people to reach professional and organizational goals. Maintaining status as an expert through continuous development in both professional and personal realms. Bilingual in english/spanish is desirable but not required.
This position is suited for a candidate with:
Warm, enthusiastic and empathetic communicator with a consultative selling style. Enthusiasm to collaborate with others to achieve team goals and share best practices. Strong commitment to delivering results. Clear communication during face-to-face, phone, and digital interactions. Desire to explore new frontiers as our company expands nationally. Sincere appreciation for people and how they are each uniquely motivated. 2+ years of sales experience. Ability to quickly adapt to changes in a fast-paced environment. Bilingual fluency in both written and verbal english and spanish is a bonus.
What’s in it for me?
Uncapped commission potential. Tuition reimbursement, 401k match and profit share options. Life insurance and a competitive insurance packet. National expansion started in q1 2020, scheduled to continue through 2024. Casual work environment that promotes fun with work-at-home options based on performance[note: through the duration of the current pandemic all roles are 100% work from homeMaintaining work at home status after this has fully passed will be an option for all hired during this time.]
Our hiring process has been designed to look for a match for both the candidate and the companyThroughout the process, you will speak with current employees at multiple levels, participate in short initial assessments and complete a background checkWe make large investments in our team to retain the bestAs we expand nationally, we want to elevate the profile for this positionWe are looking for candidates that are capable and excited about opportunities for growth and the increased benefits that come with expansion.
Please submit your resume and cover letter for consideration.
Call Center Representative - Inbound
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