Junior Call Centre Executive - Colombo 07

Junior Call Centre Executive - Colombo 07

Job Description

Job Accountabilities - Answer inbound calls and provide accurate information to customers - Ensure to attend customer call backs complaints negative feedbacks requests within the service standards - Promoting standing orders for customers - Collect new and update existing contact information in the system after validating with the customer - Forward customer requests to relevant departments if and when necessary and follow up until it is completed Job Specifications - A sound educational background with good A L results - Minimum 2 year experience in call center, preferably in Insurance or Banking sector - Excellent communication skills in both English and Sinhala Languages - Ability to speak Tamil would be an added advantage - Strong relationship management skills if you interest for this positions, contact via mentioned contact and send your CV through email..

Browse more similar jobs

Browse thousands of similar job opportunities


Explore international jobs

Find remote jobs in other countries that you can do from Sri Lanka