Customer Support Specialist - CloudofGoods.com (US Market)
Incubate Labs Pvt Ltd
Job description: lumina datamatics is seeking a talented and experienced project manager to oversee content creation projects within various disciplinesThe project manager (pm) will manage the creation and/or revision of content (i.eAssessments, instructor manuals, solutions manuals, powerpoints, test banks, etc.)Pm responsibilities for a typical product include:
Working within lumina datamatics and publisher systems to traffic/monitor work and schedules.
Creating and managing the entire development schedule, ensuring that all components stay on track to meet final due dates.
Following predefined project management methodology for planning, tracking, and measuring project metrics
Working with and managing subject matter expert(s) assigned to author and review contentMost correspondence can done by email, but occasional phone calls will be needed.
Creating contracts for all subject matter experts assigned to a given project and reviewing and approving invoices.
Tracking all project specific costs to ensure client’s budget remains on track.
Reviewing all content (per provided checklists) as it is completed to ensure it adheres to publisher expectations.
Reviewing all content for overall quality; working with writer, editors, etcTo make revisions as needed.
Working with the publisher contact—sending weekly status reports, attending status meetings, and/or being available for phone calls should questions/issues arise.
Ensuring the overall timeliness and quality of all deliverables.
5 or more years of project management and/or content development experience within higher education publishing(preference will be given to candidates with experience in both development/content editing and project management tasks.)
Comfortable working in a fast-paced, deadline-driven environment
Ability to learn new digital systems quickly
Excellent multi-tasking skills
High attention to detail and organization
Enthusiastic and self-motivated
Strong written and verbal communication skills
Available during normal business hours
Interested parties should email resume and cover letter to [email protected], with “editorial project manager (higher education)” in the subject line.
Please note that this position must be based in the united states.
If you are interested in joining our high pace and fast-growing team, please send your resume to [email protected] specifying your particular interest and desired locationWe will review your resume to find the most attractive career path within our global organization.