Job details
Job type full-time
Qualifications
High school or equivalent (preferred)
Title processing: 1 year (preferred)
Full job description
Capital title insurance agency is one of the most respected title agencies in michiganWe have established the benchmark for serving the needs of professional real estate agents and brokers, lenders, mortgage brokers, sellers, and buyersCapital title is committed to the goal of providing our customers with a superior experience.
Summary:
The production support processor i (psp-i) will work under direction of a title production managerThe role of a psp-i is a critical component of our production support teamAn individual in this role can expect to review and prepare incoming orders for subsequent processing and act as a liaison for others in the organization, providing title and branch operations with continued support, as neededFrom time to time this individual may also be asked to aid other members of our production support team with miscellaneous tasks.
Primary job responsibilities:
Receive and process all incoming orders
Review supporting order information, provided by the escrow branch, agents, sellers/buyers, lenders, etc.
Obtain additional supporting documentation and information from the escrow branch, as needed
Request supporting documents and information necessary for examination from internal and external resources
Identify and analyze problems, providing appropriate solutions and escalation
Respond to, or redirect, incoming requests for information
Participate in miscellaneous projects when requested by management
Participate in cross training and continuing education
Comply with company best practices and procedures
Support others and perform other duties, as needed, and as assigned by manager
Qualifications and competencies:
Title industry experience or equivalent business experience, a plus
General knowledge and understanding of real estate transactions
Knowledge of real property and land records
Excellent data entry/typing skills
Able to maintain performance with a high standard of accuracy
Capable of managing multiple tasks and assignments simultaneously and efficiently without direct supervision
Detail oriented, analytical thinking and high-level of organizational skills
Proven ability to adapt quickly and drive results
Able to perform with high-level of integrity and ethics
Proven ability to work under pressure and successfully manage high-volume processing
Available to work overtime if needed to meet business goals
Position location: remote (in-office option – southfield, mi)
Disclaimer
This information is intended to serve as a general outline of primary responsibilities of the psp-i positionAs can be expected, evolving business needs and circumstances could result in need for changes to existing roles as currently definedExpectations, primary responsibilities, and related tasks can be added to, altered, modified, or removed at the discretion of senior and/or executive management.
Job type: full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Schedule:
Monday to friday
Education:
High school or equivalent (preferred)
Experience:
Title processing: 1 year (preferred)
Work location:
Fully remote
Company's website:
Https://www.capitaltitle.net/
Work remotely:
Temporarily due to covid-19
Covid-19 precaution(s):
Remote interview process
Personal protective equipment provided or required
Plastic shield at work stations
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place
