About Us
iDesign (iDesignedu.org) is an edtech company that partners with businesses and the most prestigious colleges in the world to build and support online and blended programs, courses, and curriculums. iDesign builds and leverages cutting edge technologies to best support the objectives, delivery, and course architecture of each unique training opportunity. With a lean, effective team spanning coast-to-coast across the U.S., a career with iDesign means the opportunity to collaborate with all levels and disciplines and to bring your innovative ideas to reality.
What You'll Do
As the Director of Learner Experience (LX) Design, you will work with key stakeholders to lead the vision in innovative design, development, and production of innovative online courses in line with iDesign values, quality, and partner goals. You will collaborate with VPs of LX, C-Suite, directors, project managers, shared services coordinators, and institutional administrators. You will hire, coach, and manage iDesign contractors such as learning architects and lead learning architects. You will be integral to the development and continuation of a positive and healthy iDesign culture, inside and out. You may also work on company-wide special projects as needed to facilitate new and ongoing business operations.
iDesign (iDesignedu.org) is an edtech company that partners with businesses and the most prestigious colleges in the world to build and support online and blended programs, courses, and curriculums. iDesign builds and leverages cutting edge technologies to best support the objectives, delivery, and course architecture of each unique training opportunity. With a lean, effective team spanning coast-to-coast across the U.S., a career with iDesign means the opportunity to collaborate with all levels and disciplines and to bring your innovative ideas to reality.
The successful candidate will work remotely as a full-time employee.
You will:
- Ensure the administration and execution of statements of work according to the scope, partners’ visions and student needs, and iDesign values.
- Collaborate with corporate and higher ed partners in both discovery and design phases, in a manner that suits the partnership.
- Collaborate with the LX Directors team, shared services teams, staffing coordinator, VPs of LX, and C-Suite in support of LX operations and activities.
- Communicate and collaborate with compassionate candor: approaching situations with clarity, kindness, courage, and assumption of positive intent.
- Collaborate extensively with all iDesign teams and team members to ensure the quality and consistency of our processes and the creation of high-quality work.
- Look for opportunities to innovate and create efficiencies in LX processes and workflows, and be solutions-focused.
- Lead and coordinate with diverse teams (externally and internally) by focusing, inspiring, de-escalating, and modeling goodwill, strong expertise, and trust.
- Work with the staffing coordinator to Interview, hire, and coach learning architects and lead learning architects.
- Lead diverse teams with a variety of skill sets and provide vision, guidance, celebrations for successes, and constructive feedback for improvement.
- Delegate tasks and responsibilities as deemed fit for the project, individual, role, and/or teams.
What You Need to Get the Job Done
- Advanced degree in Instructional Design, Leadership, Education technology, Education, or related field.
- Demonstrated experience collaborating with teams to engage in discovery and development of corporate online training experiences while targeting organizational capabilities
- Current, in-depth knowledge and expertise in corporate training and instructional design practices.
- Demonstrated ability to lead through influence across complex organizational structures.
- Ability to establish collaborative and collegial relationships with iDesign team members while still moving projects forward and meeting project deadlines.
- Demonstrated leadership and organizational skills, excellent follow-through, exceptional attention to detail, and ability to collaboratively solve complex problems.
- Demonstrated ability to successfully lead complex projects while adhering to budgetary constraints.
- Strong analytical, collaboration, and problem-solving skills to resolve issues and determine effective business and alternative solutions.
- Excellent discernment related to ethical decision-making and willingness to seek support as needed.
- Demonstrated ability to lead calmly in stressful or emergent situations; de-escalate through active listening, open collaboration, clear communication, and compassionate candor.
- Experience helping institutional leaders and partners clarify key questions, visions, and problem statements related to program and other educational designs
- Willingness to approach issues with curiosity while maintaining an openness to differing ideas.
- Proven track record of navigating complexity and openness to ambiguity.
- Proven ability to communicate effectively to diverse audiences across corporate and higher education entities.
What Will Make Us REALLY Love You
- Ability to align learning design with needs for partner ROI, business outcomes, and organizational capabilities
- A proven track record of working with academic and business partners to manage projects for the creation of engaging and effective online learning experiences.
- Experience with innovative strategies for just-in-time learning
- Deep understanding of corporate learning needs and values
- Experience integrating AI technologies in supporting how companies can learn, innovate and work differently
- Expert in online learning, instructional design and technology, adult learning theory, andragogy/pedagogy/heutagogy to support course development, and knowledge of quality course effective practices.
- Experience in gap identification needs analysis
- Proven track record of performing well within projects that require a very high tolerance for ambiguity.
- Experience identifying and collaboratively creating solutions and shared visions that take into account volatility, uncertainty, complexity, and ambiguity (VUCA)
- Excellent oral/written communication and presentation skills with ability to speak to both corporate and higher ed audiences.
What You'll Love About Us
Great Company Culture. We like to have fun while we work hard. iDesign has a collaborative, congenial workplace where everyone counts.
Meaningful Work. All iDesigners make a big impact and are expected to make their work count. What we do impacts students' lives!
Rest and Relaxation. Flexible paid time off and 12 paid holidays
Health Benefits. Medical, dental, and vision. Medical plan has several extra participant program benefits.
Prepare for the Future. 401(k) with a generous company match.
Work that Stays at Work. Genuine work/life balance served here!
Working Remotely. You can work in whatever quiet place you find that has a secure, solid broadband connection and a place to set up your laptop.
