Senior Product Manager / Lead Product Manager

About the Role

Zinier is expanding our rockstar Product Team -- the team responsible for designing our industry-leading field service automation platform. As a member of the product management team, you will help define the roadmap and build our suite of mini apps (ZiniApps) that help deskless workers succeed in the field. You will be responsible for understanding our customers' pain-points and needs and delivering solutions that address them and deliver value. You achieve this by regularly researching our users, speaking to customers and coming up with powerful and elegant new product experiences to help them become more productive in their day to day work.

It sounds a bit cliche, but our product team is on a mission to create truly beautiful and easy-to-use solutions. The design and usability of Enterprise products tends to be WAY behind consumer products. Our aim is to close that gap.

If you are someone who has a passion for technology and startups, a natural knack for turning ideas and pain-points into compelling products, and believes in making a difference for the world’s 2.7B deskless workers engaged in field operations, let’s talk!

Job Responsibilities

• Lead one or more product squads in the product team composed of product designers, engineers, data scientists and quality analysts.
• Own the roadmap and set feature priorities that take into account business needs, customer pain points and development effort.
• Drive cross-team collaboration and bridge the gap between business, design and engineering.
• Write detailed product specs/requirements that communicate designed solutions to engineering in a clear and concise manner.
• Inspire our design team to deliver excellent outcomes that drive business/customer value while keeping technical constraints in mind.
• Working closely with business stakeholders, conduct user research (discovery sessions), collect feedback and test prototypes with customers and prospects in an effort to truly understand their needs and pain points.
• Identify and instrument the success metrics associated with each feature to track how well we are delivering value to our customers.
• Conduct extensive competitor analysis to understand the product landscape and identify product gaps/opportunities.

What You Bring to the Table

• 5+ years of experience in Product Management in the Enterprise Software / SaaS / PaaS industry
• Experience leading via agile and scrum methodologies.
• Strong communication skills used to build consensus, alignment, and relationships with diplomacy across teams with different goals, functions, and initiatives
• Highly independent and self-motivated, you take initiative and drive your projects to success. You identify risks early and take steps to manage and mitigate them.
• Strategic Problem Solver: You think about the big picture and can connect your work to business strategy through effective written, verbal and visual communication.
• Experience with B2B / Enterprise Platforms.
• Bonus points for experience with enterprise PaaS products (Platforms as a Service) or Low-Code / No-Code platforms and AI/ML.

Who we are

There are 2.7 billion people working in the field today; we empower these workers—and their teams—to more efficiently keep the world up and running. From focused task execution to receiving remote assistance in the field, the Zinier Productivity Suite provides a single place for both your frontline and back office to collaborate and get work done. Enterprises around the world use Zinier to reach their full potential, delivering always-on service, while future-proofing for the unexpected.

We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

To learn more, check out www.zinier.com.