About Wheel:
Wheel is the health tech company powering the next generation of healthcare. The entire healthcare industry is racing to serve patients online, but outdated business models, technologies, and mindsets are continuing to get in the way. We pioneered a new way for companies to build and scale virtual care.
Instead of starting from scratch, companies can leverage Wheel’s virtual care platform and nationwide clinician network to develop a virtual care service — bypassing the 15 months and $15 million it can take to build from the ground up. Today, Wheel powers the most innovative companies in healthcare today, including digital health companies, clinical lab networks, retailers, traditional healthcare providers, and tech companies.
We’re a team of experts and innovators working together to solve some of healthcare’s most challenging problems in order to put great care within everyone’s reach. We’ve raised $216 million in funding and backed by top investors including Lightspeed Venture Partners, Tiger Global, Coatue, CRV, Tusk Ventures, Salesforce Ventures, and Silverton Partners.
In the last year we’re proud to have been named:
-Forbes Next Billion Dollar Startups
-Built In’s Best Remote-First Places to Work
-CB Insights Digital Health 150
-Business Insider 30 Leaders under 40 Changing Healthcare
We’re looking for people to join our team who share a passion for making a positive difference in healthcare and feel connected to our core values.
Position Summary
Wheel is looking for a Sr. Product Manager, Payments to build and scale the financial & payments infrastructure for the Wheel platform. This role is an exciting opportunity for someone who’s passionate about learning the complex payments landscape and will build solutions to automate payment methods, processes, and flows to improve the experience for clinicians, clients, and internal stakeholders.
As a Senior Product Manager, you will work directly with the Head of Product to set the product vision and strategy for Wheel’s financial infrastructure and will work cross-functionally with Engineering, Design, and Operation to deliver world-class products.
The ideal candidate has built financial/payments products before and is obsessed with building great customer-centric products.
Do you thrive in a fast-paced, ever-changing environment? Are you a fast learner with a curiosity to make things work better and faster, and unafraid to try new things? Do you have a learning mindset? Do you love brainstorming solutions with engineering? If you answered “Yes” to these questions - we want to talk to you!
Responsibilities
- Define and manage the product roadmap, document product strategy, coordinate stakeholder conversations, maintain the feature backlog, and coordinate releases
- Use data, insights, systems thinking, and stakeholder input to create game-changing, innovative solutions that automate and optimize the financial infrastructure and product suite
- Create detailed specifications and partner with engineering to ensure the delivery of products with predictable timelines
- Communicate constantly and effectively to align all relevant stakeholders around the product strategy, roadmap, and delivery
- Integrate qualitative and quantitative user feedback into product requirements to ensure products satisfy and delight users on all sides of the marketplace
- Continually gather and analyze data to create a data-driven culture that is biased towards actionable insight and create data-driven justification to drive investment for product functionality. Define success metrics, track, and iterate based on pre-determined milestones.
- Develop scalable and flexible solutions by predicting the future and future-proofing our finance infrastructure
Qualifications
- 6+ years of proven Product Management experience
- 3+ years demonstrated experience with payment or financial platforms
- Self-starter who thrives in a fast-paced environment deals well with ambiguity and focuses on driving impact
- Demonstrated ownership of defining and executing world-class consumer/B2B products in a high-velocity environment
- Excellent written and oral communication skills, including experience in high-level business discussions and low-level technical discussions
- Experience in managing end to end app release cycles, from product discovery, design, development, UAT, QA, post-release monitoring, analytics, and reporting
- Strong user experience sensibilities and appreciation for minimal interface design
- Deep understanding of analytics, business intelligence, and data warehousing tools, user research, and business cases to drive decisions and improve products
- Experience launching A/B tests, and know how to learn and iterate from all tests (winning or not)
Wheel continues to maintain its commitment to creating an inclusive and equitable work environment and believes pay transparency is an important component. We are reviewing our internal policies and practices to ensure this is enabled for all employees, regardless of where they are located. In the meantime, this role can be performed remotely, with the exception of Colorado on a temporary basis. Colorado-based candidates will resume consideration in Q1 2022.
Equal Employment Opportunity Statement
At Wheel, we know we will go further together by celebrating diversity and that starts by honoring each of our unique lived experiences. We look for a diverse pool of applicants including those from historically marginalized groups: women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second-generation immigrants, veterans and people from different socioeconomic backgrounds. We are committed to ensuring a safe work environment where employees are not discriminated against based on age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, physical or mental disability, military or veteran status, national origin, or any other characteristic protected by law. We are proud to be an equal opportunity employer that believes in health, equity, equality, and prosperity for all so we can succeed in changing the way healthcare works.
