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Senior Application Support Specialist (German - French - English) (remote)
The Bit About Urbantz
At Urbantz, we help the world’s largest retail, grocery, ecommerce and logistics companies love their last mile with a smarter, greener approach to delivery management. Our SaaS platform was built specifically for enterprises to help them cut through the complexity of multi-fleet operations and drive greater sustainability in the final mile at any scale.
More than 100 brands enjoy the clarity and control to cut their CO2 emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences for recipients with Urbantz.
Since our inception in 2015, we’ve enjoyed phenomenal growth across Europe, the Middle East and beyond. In 2020, Deloitte ranked us third in its annual Technology Fast 50 list.
Urbantz is set to rapidly increase its customer base in 2022. As our activity expands, we need an experienced Application Support Specialist to provide technical assistance to Urbantz key users and help them achieve best-practice platform usage.
The Application Support Specialist will provide B2B customers with professional technical support, bring the voice-of-the-customer to internal discussions, and help to drive continuous improvement in the team.
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