Udacity is on a mission to change lives, businesses and nations through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is proud to be backed by respected investors like Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital, among other leading VC firms, and provides a powerful and differentiated solution inside of a $32b total addressable market opportunity. Udacity has more than 100 enterprise customers including Airbus, Bertelsmann, BNP Paribas, Leidos, Mazda, and the United States Air Force.
Position overview:
Udacity is seeking a talented Tutor to manage and facilitate an online Product Management program (Type of employment: contract/remote). We want to extend an opportunity for you to become a Tutor for this program with Udacity. All our Tutors are handpicked through a rigorous selection process so that we can truly be #studentfirstA Tutor functions as a technical leader within the student community and acts as the primary intermediary between Udacity students, the Community Manager, and staff. Tutors provide technical support to students within their Nanodegrees content and field, provide feedback, and build a sense of community amongst the student body. They can also manage webinars, meet ups and other interventions.
Required skills/qualifications:
- 1-2 years of Experience in Product Management Role
- Analytical and Marketing Skills
- Udacity Graduate is a Plus
- Experience teaching technical concepts and public speaking
- Strong interpersonal skills and confidence to lead a group of students
- Students-oriented mindset and focus on understanding their problems
- Innovative approach and proactivity with students that need help
- Positive character, trusted by the students, creating emotional ties in the group
- Existing tech network and experience in technical conversations & discussions
- Flexibility at their current job to take this challenge part-time as a contractor
- Ability to speak and write in English fluently
- Flexibility at their current job to take this challenge as a part-time, external contractor
Responsibilities:
- Provide technical support for students daily over an online community forum
- Answer questions around course content over the forum and facilitate content for students who get stuck in learning
- Participate in organizing community activities in coordination with the forum’s admin to ensure a fun and engaging learning environment and to help in improving students’ progress (such as online webinars, technical quizzes, technical challenges..etc)
- Share interesting extracurricular information over its dedicated categories, such as content-related news articles and useful resources to enrich the personal and professional aspects of the community
- Attend regular online meetings/ office hours with Udacity representatives through zoom, the online forum, or other medians if needed.
- Be responsive over close groups and discussions with Udacity representatives
- Provide students with 1:1 support over the community forum or using other medians if needed
- Tutors should check their private tutor’s category on the forum on a daily basis to be up to date with all the latest news from your peer tutors, community moderators, and your Udacity community manager
Why should you apply?
- Earn additional income
- Contribute to a vibrant, international student community
- Stay updated with the latest in cutting-edge technologies
Udacity is proud to be an Equal Employment Opportunity employer. We believe that the unique contributions of all Udacians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Udacity's Terms of Use and Privacy Policy.
Learn more about the Tutor Guidelines.
Udacity is committed to creating economic empowerment and a more diverse and equitable world. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, denial of pregnancy disability leave or reasonable accommodation.
