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When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
As a Senior Product Writer at Turnitin, you will
You care tremendously about hearing from users and using their feedback to help guide your work.
You are passionate about the balance between strong usability and world-class product writing.
You understand and enjoy the experimental and iterative nature of product design teams.
You enjoy digging into the details to solve problems and define the best possible outcome.
You adapt well to changing requirements and actively seek opportunities to innovate and improve
You can work independently and meet deadlines.
You have strong communication and presentation skills, written and verbal.
You are an empathetic teammate and cross-functional partner.
You are skilled at identifying small decisions that can have a significant impact.
Qualifications, Skills and Knowledge / Experience
5+ years of experience writing customer-facing user guides
UX writing experience preferred
Essential to Apply
Must provide technical writing samples for consideration
If chosen to interview, must complete a writing exercise
Additional experience that would be idea:
Experience writing for education
Experience writing on machine learning, data, or growth teams
Experience designing for web accessibility
Experience working on distributed or remote teams
Please note: You Must provide a writing examples for consideration and If you are chosen to interview, you must complete a writing exercise during our interview process.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
Integrity - We believe integrity is the heartbeat of ExamSoft. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
Action & Ownership - We have a bias toward action and empower teammates to make decisions.
One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.