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Sales Operations Analyst (UK Remote)
Turnitin, LLC
| 2023-12-12
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Turnitin is looking for a Sales Operations Analyst to be a partner with the larger commercial operations team along with the GTM sales team to help enhance the efficiency and productivity of the sales team, to help facilitate our rapid team expansion and customer growth across the organization.
As a Sales Operations Analyst you will support direct and indirect sales teams across the organization in analyzing system data to establish and implement process alignment and improvements to align sales strategy. The role will be critical in evaluating the general health of the sales process in order to help Turnitin run effectively and efficiently. You will collaborate with the broader Commercial Operations team, Marketing, Finance and other stakeholders to ensure the best experience and most efficient processes to drive the sales process.
Our ideal candidate is a professional with knowledge of sales and customer service best practices. To succeed in this role, you should have excellent time management, collaboration and communication skills along with experience of working closely with customer facing sales teams. The person must have very strong organizational skills and an excellent eye for detail. They must also be flexible and willing to dive into every challenge. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be driven and passionate about ensuring the success of the sales team by delivering information.
Essential
Preferred
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
Customer-Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace that enables them to do so.
Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
Action & Ownership - We have a bias toward action and empower teammates to make decisions.
One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
Flexible/hybrid working
Remote First Culture
Health Care Coverage*
Tuition Reimbursement*
Competitive Paid Time Off
4 Self-Care Days per year
National Holidays*
2 Founder Days + Juneteenth Observed
Paid Volunteer Time*
Charitable contribution match*
Monthly Wellness Reimbursement/Home Office Equipment*
Access to Modern Health (mental health platform)
Parental Leave*
Retirement Plan with match/contribution*
* varies by country
Seeing Beyond the Job AdAt Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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