Product Manager

WHO WE ARE

SwipeSense is a healthcare technology company on a mission to eliminate harm and waste in medicine. Hospitals use our platform to prevent infections, make better use of their equipment, and improve the patient experience.

We believe in the power of data and partner with hospital teams to provide them with insights to sustain positive behavior change and deliver a predictable patient journey. We value relentless experimentation, a locked-arms attitude, and a shared purpose to improve the future of healthcare.

Our vision is to be the safety platform for hospitals with a growing number of applications such as hand hygiene compliance improvement, asset tracking, and nursing insights.

WHO WE NEED

You are an experienced Product Manager with a track record of managing an existing product with a rapidly growing customer base and/or successfully bringing new products to market. Ideal candidates will have a strong foundation in human-centered design, business and engineering.

PRIMARY ROLE

Product Managers at SwipeSense determine what our team should build and why. Product Managers partner with design, engineering, sales, marketing and operations teams to successfully bring new products and features to market. Our process is fundamentally human-centered, relying on regular and frequent input from our users and customers.

As a Product Manager, you will define and execute the product strategy for our core Hand Hygiene product and our recently launched Asset Tracking product. Synthesize customer needs, user desires, market landscape, engineering capabilities, and business constraints into a coherent product strategy. Ensure the successful execution of this strategy through effective partnerships with all business functions.

KEY RESPONSIBILITIES

• Become an internal expert on our customers, users and industry. Process should include extensive field research, market research and competitive intelligence gathering.
• Develop and maintain high-resolution 3-month and low-resolution 12-month product roadmaps.
• Lead opportunity discovery process to identify and validate feature and enhancement areas. Process should include regular contact with our customers and in-depth user research.
• Collaborate with the Product Design team on the design process going from requirements definition, to low-fidelity mock-ups, to design-complete engineering specifications.
• Collaborate with Product Design and Engineering teams throughout the development process to ensure successful delivery of new products and features.
• Define and track metrics critical to the success of products, and report regularly to internal stakeholders.
• Responsible for gathering and synthesizing data and feedback on product performance to drive refinements and iterations.
• Collaborate with Marketing, Sales, Customer Success and Operations team to devise and execute go-to-market / launch plans.

QUALIFICATIONS

• Bachelor’s degree or above.
• Minimum 2 years of Product Management experience.
• Excellent written and verbal communication skills.

Please note: position is full-time, at our Chicago headquarters or remote. Candidates must be a US Citizen, or a foreign citizen with required work visa.